Community Liaison/Sales

1 month ago

Dayton, United States Capital Health Care Network Full time

We offer a comprehensive Benefit package to Full Time Employees

  • PTO
  • 401-k with Company match
  • Health Insurances
  • Company Paid Life Insurance
  • Tuition Reimbursement
  • Employee Assistance Program

Job Description Summary

Responsible for managing all aspects of agency sales and marketing, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating patient's transition to home care.

Essential Job Functions/Responsibilities

  • Establishes and maintains positive working relationships with current and potential referral and payor sources.
  • Builds and monitors community, customer, payor and patient perceptions of the Agency as a high quality provider of services.
  • Maintains comprehensive working knowledge of the Agency markets including government agencies, major payor groups, key referral sources, and competitor's market positioning.
  • Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.
  • Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate agency personnel.
  • Assists the Corporate Vice President of Sales in establishing agency volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations.
  • Provides strategic planning including identifying opportunities for additional or improved services to address customer needs.
  • Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the Agency.
  • Monitors cost-effectiveness of marketing efforts.
  • The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications

  • Must have sales experience. Preferrably in home health care sales.
  • Ability to market assertively and deal tactfully with customers and the community.
  • Demonstrates good communications, negotiations, and public relations skills.
  • Demonstrates autonomy, organization, flexibility and cooperation in performing job responsibilities.
  • Must be dependable and skilled in time management.
  • Must be driven to achieve goals and hungry for success

At Capital Health Care Network, our company culture is built on the following seven essential skills of teamwork:

  • Active Listening: Team members listen to each other's ideas.They are observed validating ideas through active listening and "piggy-backing" (or building) off each other's ideas.
  • Communication: Team members communicate.They are observed interacting, discussing, and posing questions in an effort to fortify understanding and dispel miscommunication.
  • Persuading: Team members use persuasion. They are observed exchanging, defending, and rethinking ideas with the greater good in mind.
  • Respecting: Team members respect the opinions of others.They are observed encouraging and supporting others' ideas and efforts.
  • Helping: Team members help.They are observed offering assistance to each other.
  • Sharing: Team members share.They are observed sharing ideas, information and influence.
  • Participating: Team members participate.They are observed participating in social media, campaigns, and projects.

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