Service Administrator

6 days ago


Niles, United States RoofingSource Full time
Job DescriptionJob Description

RoofingSource is looking for a full-time entry-level Service Administrator ls who will focus on “exceeding our customers’ expectations” and who will represent our mission of "Maintaining Excellence". RoofingSource is seeking a Service Administrator who is ambitious, motivated, and committed to being a part of our quick-growing, fast-paced company. The individual must be able to build relationships with Field and HQ employees and possess strong administrative, critical thinking, and organizational skills with a proven ability to multitask. The individual will work closely with a defined group of Field Advisors, their fellow Service Coordinators, and other teammates to maximize customer and employee satisfaction. As a Service Administrator there will be an opportunity to evolve in the Service Coordinator role. RoofingSource is a teaching employer, where there are multiple avenues of growth.

 

Roles and Responsibilities:

  • Provide exceptional customer support to our clients and field team via phone calls, text messages, and/or email. 

  • Assist with receiving and dispatching work orders efficiently for Field Advisors

  • Assist with the approval of service reports, billing, and payroll

  • Assist with scheduling work with customers, Field Advisors, and other partners to get jobs completed in a timely and proactive manner

  • Create and maintain databases and spreadsheets (e.g., admin databases, inventory tracking, shipping request, lead time audit)

  • Support and assist in the management of each technician’s territory to ensure peak performance (e.g. Effective and efficient scheduling and traveling)

  • Work closely with Production, Service, Sales, and Admin teams

  • Maintain client confidence and protect operations by keeping information confidential

  • Able to adapt to changes necessary to meet growth plans

  • Assist with assigned duties when a Service Coordinator is on vacation, and rotating weekends. 

 

Education, Skills and Experience:

  • Minimum 2 years customer service and administrative experience (Preferably in a project management or dispatch role e.g. roofing or trade environment)

  • Proven computer skills (e.g. Microsoft Office Suite and Google Suite)

  • Proven communication skills, both verbal and written

  • Must work well and multi-task in a detailed, fast-paced team environment

  • Task-oriented and dependable, able to knock out daily time-sensitive deliverables

Compensation: 

  • A Service Administrator hourly varies depending on a candidate's professional experience. 

Work Environment:

RoofingSource is a family-owned national roofing company that is headquartered in Niles, IL. RoofingSource fosters a collaborative, supportive environment for both personal and professional growth.

Physical Demands:

The workplace is located on the second floor and requires walking up and down stairs. Long periods of sitting are often required for this office-based position.

RoofingSource is proud to be an Equal Opportunity Employer. Applicants are considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status. RoofingSource is strongly committed to this policy and believes in the concept and spirit of the law. The RoofingSource team encourages all qualified and interested persons to apply for this position.

Company DescriptionAt RoofingSource, we service 10,000+ buildings across the United States – our clients are the nation’s leading restaurant, banking, retail, and other multi-site national brands. As a company that encourages outside-the-box thinking, we pride ourselves on not being a typical facilities service company. We’ve flipped the traditional rooftop business model and serve as advocates in extending the life of our clients’ roof and equipment assets.Company DescriptionAt RoofingSource, we service 10,000+ buildings across the United States – our clients are the nation’s leading restaurant, banking, retail, and other multi-site national brands. As a company that encourages outside-the-box thinking, we pride ourselves on not being a typical facilities service company. We’ve flipped the traditional rooftop business model and serve as advocates in extending the life of our clients’ roof and equipment assets.

  • Niles, Ohio, United States TRUMBULL COUNTY EDUCATIONAL SERVICE CENTER Full time

    POSITION:SUBSTITUTE ADMINISTRATIVE ASSISTANT RESPONSIBILITIES:Directing incoming calls utilizing a multi-line telephone system. Receiving and welcoming visitors, answering inquiries. Performing clerical tasks related to general office procedures. M Administrative Assistant, Substitute, Administrative, Assistant, Education


  • Niles, United States Deibel Laboratories Inc Full time

    **_Science you can trust from concept to consumer._** Since 1967, Deibel Laboratories has operated several private food testing facilities providing services in both Microbiology and Chemistry testing. We play an integral role in food and product safety for industry-leading producers, as well as family run operations much like our own. **Our location in...


  • Niles, United States SERENITY HOME HEALTH CARE Full time

    **Administrative Assistant** Responsible for assisting HR in recruiting efforts with additional responsibilities in supporting office tasks in the workplace. A successful Administrative Assistant is professional, polite, and attentive while also being accurate. They are prepared and responsive, willing to meet each challenge directly. Administrative...


  • Niles, United States Our Lady of Ransom Full time

    **Our Lady of Ransom**: **Niles, IL**: - Job ID#: - 10720164322- Posted: - May 20, 2024- Expires: - July 19, 2024- Category: - Clerical/Administrative- Terms: - Full-Time Employee- Experience: - 0-2 Years- Education: - Undergraduate Degree- Base Pay: - HourlyThe Administrative Assistant at Our Lady of Ransom will serve as the primary point of contact with...


  • Niles, United States RoofingSource Full time

    Job DescriptionJob DescriptionOur RoofingSource team is comprised of an energetic group of ambitious collaborators who are committed to growing something bigger than their individual role. We’re a family-owned and operated company headquartered in Niles, IL, and services clients in 48 states. RoofingSource is seeking an Executive Assistant who is...


  • Niles, United States RoofingSource Full time

    RoofingSource is looking for individuals who will focus on “exceeding our customers’ expectations” and who will represent our mission of "Maintaining Excellence". RoofingSource is seeking a Production Administrator that is ambitious, motivated, and committed to being a part of our quick-growing, fast-paced company. The individual must be able to build...


  • Niles, United States Kingsway Home Health Full time

    As one of Kingsway Home Health's Administrative Assistants, you will oversee the daily operations of the front office. Home Health experience is a plus, but not required. All staff members are trained. **Responsibilities**: Answering Phones -Answering phone calls and directing them to the appropriate department or individual - Taking messages and relaying...

  • Office Administrator

    2 weeks ago


    Niles, United States The Releaf Center of Niles Full time

    **About us** The Releaf Center of Niles is a small business in Niles, MI. We are professional, agile and our goal is to Our goal is to be the absolute best vertically integrated cannabis business in the state of Michigan. Our work environment includes: - Modern office setting - Food provided **Job Overview**: **Responsibilities and Required Skills**: -...


  • Niles, United States Aperion Care Full time

    ** $, Sign-on Bonus ** Sign-on bonus subject to terms and conditions, and minimum hours worked. Licensed Nursing Home Administrator - Must have active and unencumbered Illinois Nursing Home Administrator License SUMMARY: The Administrator directs the day to day functions of the facility in accordance with current federal and local standards,...

  • Executive Director

    3 weeks ago


    Niles, United States Communicare Health Services Full time

    Executive Director / Nursing Home Administrator (LNHA) Competitive salary plus annual bonus program and quarterly perks program! Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150...


  • Niles, United States Elevate Care Niles Full time

    **Elevate Care **is seeking a **Director of Social Services**.** This is a vital role in a facility with a positive community reputation, a history of successful outcomes, and an experienced cohesive team. At Elevate Care, **YOU** are our greatest asset! We offer our** **Director of Social Services** the following **benefits**: - Competitive wage -...


  • Niles, United States TRUMBULL COUNTY EDUCATIONAL SERVICE CENTER Full time

    Supervisor of Curriculum & Instruction Begins 2024 -2025 School Year Qualifications: Master's Degree or higher, preferred. Valid State of Ohio Administrative certificate/license (supervisor, administrative specialist, principal, superintendent, etc.) Supervisor, Instruction, Curriculum, Administrative Specialist, Education


  • Niles, Ohio, United States TRUMBULL COUNTY EDUCATIONAL SERVICE CENTER Full time

    Supervisor of Curriculum & Instruction Begins School Year Qualifications: Master's Degree or higher, preferred. Valid State of Ohio Administrative certificate/license (supervisor, administrative specialist, principal, superintendent, etc.) Supervisor, Instruction, Curriculum, Administrative Specialist, Education

  • Service Coordinator

    2 weeks ago


    Niles, United States RoofingSource Full time

    RoofingSource is looking for individuals who will focus on “exceeding our customers’ expectations” and who will represent our mission of "Maintaining Excellence". RoofingSource is seeking a Service Coordinator that is ambitious, motivated, and committed to being a part of our quick-growing, fast-paced company. The individual must be able to build...


  • Niles, United States TRUMBULL COUNTY EDUCATIONAL SERVICE CENTER Full time

    Coordinator of Human Resources -- This position willl provide support for TCESC's human resources office including all staffing functions, substitute credentialing, educator licensure, compliance, resident educator programs, background checks, etc. 2 Human Resource, Coordinator, County, Administrative Specialist, Education


  • Niles, United States TRUMBULL COUNTY EDUCATIONAL SERVICE CENTER Full time

    Elementary School Principal 2024 - 2025 WORK SCHEDULE: Administrator - 12 Month - 260 Days QUALIFICATIONS: Must possess a valid State of Ohio principal license/certificate, grades PK-6, or the ability to immediately receive one. Must possess strong l Elementary School, School, Principal, Education


  • Niles, United States American Electric Power Full time

    Job Posting End Date 06-25-2024 Please note the job posting will close on the day before the posting end date Job Summary Under general supervision, responsible for the safe operation of assigned OPCO Storerooms & Laydown Yards to ensure the material, supplies and equipment needs of Transmission, Station, Protection & Controls, and Telecom are met....

  • Office Support

    2 weeks ago


    Niles, United States Peter Troost Monument Co. Full time

    **What will you do in this part-time office administrator position?** - As an office administrator, assist with order-entry, monitoring status of orders, and processing customer contracts in our state-of-the art ERP System. - Assist the sales manager at our two locations in Niles to successfully sell our products and services to customers. - Complete various...


  • Niles, United States Our Lady of Ransom Full time

    **Our Lady of Ransom**: **Niles, IL**: - Job ID#: - 10720164724- Posted: - June 10, 2024- Expires: - August 9, 2024- Category: - Clerical/Administrative- Terms: - Full-Time Employee- Experience: - 0-2 Years- Education: - Undergraduate Degree- Base Pay: - HourlyThe Administrative Assistant at Our Lady of Ransom will serve as the primary point of contact with...


  • Niles, United States SERENITY HOME HEALTH CARE Full time

    **Compliance Coordinator** The Compliance Coordinator is responsible for reviewing documented records of new and existing Homemakers employed by Serenity Home Health Care, to ensure their documentation complies with regulations and guidelines from internal & external (IDPH primarily -through the HCWR) quality control practices. Update/re-certify existing...