Intake Specialist Personal Injury Law Firm
2 weeks ago
Valencia & Torres Law, a rapidly growing personal injury law firm, seeks a highly motivated intake specialist to join our firm in Doral, Florida. The Intake Specialist will be a direct point of contact for new clients. They provide great customer service and have a clear phone presence. The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. In return you will get the opportunity to work with a great, hard-working team where you will expand your skills and knowledge within the industry.
Qualifications
- Must be fluent in Spanish and English
- Sales experience (a plus)
- Multitasking and time-management skills, with ability to prioritize tasks
- Able to work in a fast-paced environment
- Have solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, and vendors
- Legal (Personal Injury): 1 year (Required)
Responsibilities
- Intake specialist will be responsible for signing up new clients
- Conduct phone consultations with new clients
- Collect client information and perform data entry into case management software
- Open insurance claims on behalf of the clients
- Coordinate appointments between clients and medical providers
- ensure all case intake legal documents are processed and signed
- Assist new clients with property damage
- Update clients verbally on their case status as needed
- Resolve problems and handle client's issues in a professional manner
Benefits
- Monday to Friday
- 8 hour shifts
- bonus pay
- $15.00-$20.00 per hour depending on experience
- 401(k) matching
- Paid time off
English and Spanish (Required)
Company DescriptionValencia & Torres Law is a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation.Company DescriptionValencia & Torres Law is a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation.-
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Doral, United States VALENCIA & TORRES LAW PLLC Full timeJob DescriptionJob DescriptionValencia & Torres Law, a rapidly growing personal injury law firm, seeks a highly motivated intake specialist to join our firm in Doral, Florida. The Intake Specialist will be a direct point of contact for new clients. They provide great customer service and have a clear phone presence. The ideal candidate for this position...
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