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Intake Specialist Personal Injury Law Firm

5 months ago

Doral, United States VALENCIA & TORRES LAW PLLC Full time
Job DescriptionJob Description

Valencia & Torres Law, a rapidly growing personal injury law firm, seeks a highly motivated intake specialist to join our firm in Doral, Florida.  The Intake Specialist will be a direct point of contact for new clients. They provide great customer service and have a clear phone presence.  The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. In return you will get the opportunity to work with a great, hard-working team where you will expand your skills and knowledge within the industry.

Qualifications

  • Must be fluent in Spanish and English
  • Sales experience (a plus)
  • Multitasking and time-management skills, with ability to prioritize tasks
  • Able to work in a fast-paced environment
  • Have solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, and vendors
  • Legal (Personal Injury): 1 year (Required)

Responsibilities

  • Intake specialist will be responsible for signing up new clients 
  • Conduct phone consultations with new clients
  • Collect client information and perform data entry into case management software
  • Open insurance claims on behalf of the clients
  • Coordinate appointments between clients and medical providers
  • ensure all case intake legal documents are processed and signed
  • Assist new clients with property damage
  • Update clients verbally on their case status as needed
  • Resolve problems and handle client's issues in a professional manner

Benefits

  • Monday to Friday
  • 8 hour shifts
  • bonus pay
  • $15.00-$20.00 per hour depending on experience
  • 401(k) matching
  • Paid time off

English and Spanish (Required)

Company DescriptionValencia & Torres Law is a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation.Company DescriptionValencia & Torres Law is a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation.