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Events & Activations Manager

2 months ago

Boston, United States Archipelago Strategies Group, Inc. Full time $64,000 - $70,000
Job DescriptionJob Description

The Events & Activations Manager will be responsible for managing our community engagement events, while also managing coordination activities between members of the community and cross-functional internal teams to ensure the timely, effective, and successful execution of our events. The ideal candidate will have a minimum of 5 years of successful event management execution, event personnel management, and process coordination. The Events & Activations Manager reports directly to the Community Engagement Manager within the Community Engagement Team.  

Responsibilities

  • Design, oversee, and execute outreach events such as tabling, activations, conferences, business walks, survey collection, and focus groups (both virtual and in-person) with operational and logistical excellence, applying industry knowledge and people management skills 
  • Oversee all logistics, including location sourcing, ordering supplies, event promotion, event cost management, vendor management, and event staff scheduling, ensuring seamless execution, professionalism, and organized processes for stakeholders and employees 
  • Manage multiple budgets simultaneously, ensuring accurate and timely processing, tracking, and reporting of expenditures across all project lifecycles by utilizing ASG’s project management tools 
  • Develop unique event concepts and themes that appeal to broad or specific audiences 
  • Develop and manage campaign materials, including design, ordering, distributing, tracking of informational collateral, “swag,” and uniforms 
  • Coordinate field outreach efforts by creating workplans, campaign universes, survey questions, talking points, engagement pipelines, reporting mechanisms, and training for multiple field teams working on separate projects 
  • Manage Brand Ambassadors, including staffing, training, budget tracking, and relationship management 
  • Ensure Brand Ambassadors meet key performance indicators (KPIs) and maintain high standards by tracking and reporting  
  • Regularly travel to storage units and events, performing on-the-ground outreach to interact with stakeholders and community-based organizations 
  • Establish, implement, and monitor service standards, such as through the creation of feedback surveys, and quality measures to meet agency, community, and client needs 
  • Identify and proactively address any concerns or barriers to a successful community engagement campaign with a solutions oriented approach 
  • Participate in the creation and maintenance of appropriate partnerships and relationships 
  • Partner cross-functionally with other ASG team members to leverage events and online experiences to amplify program and campaign impact 
  • Perform additional duties as assigned, demonstrating flexibility and adaptability to contribute effectively to the overall success of the organization    

Minimum Qualifications

  • Bachelor’s degree and direct work experience focusing on people and event planning, execution and management 
  • Minimum of 4 years of successful project management experience for Events 
  • Minimum of 3 years of work experience in Public Administration, Community Engagement, Social Services, or related human services discipline 
  • Minimum of 3 years utilizing electronic project management and budgeting software and tools 
  • Minimum of 2 years of direct onsite personnel management, involving scheduling, training, day to day operations, and coaching of teams 
  • Must have an active driver's license, ability to access a vehicle, and be able to attend events in person onsite during the day, evenings, or weekends 
  • Access to reliable and consistent internet 
  • Must have ability and flexibility to work evenings and weekends, especially during campaign peaks 
  • Bilingual preferred but not required, fluent in English and Spanish, Portuguese, or Haitian Creole 

Minimum Skills 

  • Strong event planning, timeline management, and communication skills 
  • Experienced in overseeing diverse events and executing outreach programs 
  • Proficient in budget management, especially for brand ambassador programs 
  • Skilled in team collaboration, training material development, and KPI tracking 
  • Coordinated event logistics, promotion, and cost management 
  • Effective team leader and crisis manager, ability to pivot in real time 
  • Culturally aware and inclusive event planner 
  • Feedback-driven for continuous improvement 
  • Highly organized, detail-oriented, and excellent problem solver 
  • Multitasking and time management expertise 
  • Client-focused with community development understanding 
  • Familiar with diverse client groups and community needs 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this position. Duties, responsibilities, and activities may change at any time with or without notice.  

ASG is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, ASG will better serve our clients and communities through its services. ASG is an employment at-will organization and an equal opportunity employer committed to maintaining a work environment free from discrimination on the basis of age, amnesty, ancestry, color, creed, disability, gender, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation,  covered veteran status, national guard or reserve unit duty obligations, or any other category protected by law (“protected class status”) and in accordance with applicable federal, state, and local laws. ASG complies with applicable federal, state, and local laws governing non-discrimination in employment.  

ASG participates in the E-Verify program and upholds candidates and employee rights. Additionally, ASG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, or any additional information on the content above, please contact People Operations by email at people@discoverasg.com. 

Company DescriptionArchipelago Strategies Group (ASG), established in 2013, specializes in impactful social marketing to change behaviors. Our comprehensive services encompass in-house communications, marketing, creative, community outreach, contact center, and data teams. As a certified woman-, minority-, and LGBT-owned business, ASG has received accolades such as the U.S. SBA's Minority-Owned Small Business of the Year in 2017 and recognition as one of Massachusetts' "Fast 50" growing private companies in 2022. With a commitment to community improvement, ASG has expanded its workforce by 50% in 2023, fostering opportunities for diverse multicultural groups and our employees.Company DescriptionArchipelago Strategies Group (ASG), established in 2013, specializes in impactful social marketing to change behaviors. Our comprehensive services encompass in-house communications, marketing, creative, community outreach, contact center, and data teams. As a certified woman-, minority-, and LGBT-owned business, ASG has received accolades such as the U.S. SBA's Minority-Owned Small Business of the Year in 2017 and recognition as one of Massachusetts' "Fast 50" growing private companies in 2022. With a commitment to community improvement, ASG has expanded its workforce by 50% in 2023, fostering opportunities for diverse multicultural groups and our employees.