Product Research Specialist

1 month ago


Burlington, United States RIVCO Full time
Job DescriptionJob Description

The Product Research Specialist drives the initiative to find new products for the company. This position also assists with customer questions and offers solutions.

Responsibilities:

  • Research, identify, and define new product options within the current market.
  • Relay research findings to leadership in the form of presentations and documentation.
  • Provides prospects for new sales opportunities via outbound calling and emailing.
  • Facilitates the sales process through project management, tracking sales, issue resolution, and overall customer service and support.
  • Present and sell company products to new and existing customers.
  • Assist with customer inquiries and complaints.
  • Enter orders received online or via phone.
  • Assist with shipping.

Qualifications:

  • Bachelor’s Degree, Marketing or Engineering preferred.
  • 2-5 years of experience in sales, customer service, and/or new product research.
  • Ability to recognize and execute selling opportunities.
  • Excellent written and verbal communication skills.
  • Ability to take initiative to complete tasks and solve problems.
  • Ability to manage time and prioritize.
  • Multi-tasker with ability to answer multiple phone lines when necessary.
  • Ability to lift up to 50 pounds, shipping experience a plus.
  • Ability to pull products and occasionally use a rolling staircase.
  • Motorcycle experience, a plus.
Company DescriptionRIVCO offers over 350 different products, including unique systems for air and electric horns, armrests, trailer hitches, flag mounts and oil filter wrenches. RIVCO offers accessories for hundreds of Harley Davidson, Honda, Can-Am Spyder, Yamaha, and Indian brand models.Company DescriptionRIVCO offers over 350 different products, including unique systems for air and electric horns, armrests, trailer hitches, flag mounts and oil filter wrenches. RIVCO offers accessories for hundreds of Harley Davidson, Honda, Can-Am Spyder, Yamaha, and Indian brand models.

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