Product Research Specialist
1 month ago
The Product Research Specialist drives the initiative to find new products for the company. This position also assists with customer questions and offers solutions.
Responsibilities:
- Research, identify, and define new product options within the current market.
- Relay research findings to leadership in the form of presentations and documentation.
- Provides prospects for new sales opportunities via outbound calling and emailing.
- Facilitates the sales process through project management, tracking sales, issue resolution, and overall customer service and support.
- Present and sell company products to new and existing customers.
- Assist with customer inquiries and complaints.
- Enter orders received online or via phone.
- Assist with shipping.
Qualifications:
- Bachelor’s Degree, Marketing or Engineering preferred.
- 2-5 years of experience in sales, customer service, and/or new product research.
- Ability to recognize and execute selling opportunities.
- Excellent written and verbal communication skills.
- Ability to take initiative to complete tasks and solve problems.
- Ability to manage time and prioritize.
- Multi-tasker with ability to answer multiple phone lines when necessary.
- Ability to lift up to 50 pounds, shipping experience a plus.
- Ability to pull products and occasionally use a rolling staircase.
- Motorcycle experience, a plus.
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