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Call Center Customer Service Agent

2 months ago

Palm Coast, United States Automated Health Systems Full time $14 - $16
Job DescriptionJob Description

Automated Health Systems has full time and part time remote customer service positions available.

Bilingual Portuguese and Creole skills preferred.

In this role, you will assist consumers with their Medicaid account.

All Equipment provided. Travel to Tallahassee, FL required to pick up equipment.  Travel will be compensated.

Benefits include:

  • Health/Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Responsibilities:

  • Assisting individuals and families gain access to health care services.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Qualifications for the position include:

  • Customer-focused team player with a passion for helping people.
  • Strong PC proficiency with a willingness to learn new applications.
  • Detail-oriented, fast learner with excellent communication skills.
  • Maintain confidentiality of personal health information.
  • Bilingual skills (i.e., Spanish) strongly preferred.

Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us


AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

Company DescriptionFounded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.

Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.Company DescriptionFounded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r
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Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r
\r
We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.\r
\r
Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.