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Loan Processor

1 month ago

Greenville, United States Prime Hires Full time
Job DescriptionJob Description

Title: Loans Operations Representative

Contract: 6 months

Pay rate: $27.21/hr

Location: Fully remote (Greenville, SC)

ROLES AND RESPONSIBILITIES:

• Performs quality reviews of highly complex loan documentation to reduce risk of loss and ensure policy and regulatory compliance.
• Completes quality control analysis of standard and nonstandard loan documentation.
• Provides ongoing Customer Service, ensures data integrity, and performs various functions related to the workgroup to avert losses and reduce undue risk.
• May lead activities of documentation unit, assigning, prioritizing, and monitoring work.
• Provides support and coaching to less experienced quality control personnel.
• Resolves complex unusual irregularities and items not in compliance with applicable regulations and/or Company policy.
• Applies knowledge of Company policies to determine next steps in resolving outstanding issues.
• Formulates and executes plans to resolve complex issues and involves others as appropriate.
• Makes recommendations to management for improvement in processes related to files or areas of evaluation.
• Evaluates trends in errors within assigned groups and suggests modifications to business processes to diminish errors.
• May meet with management of business lines to discuss appropriate measures for error reduction.
• Follows-up on unresolved issues to ensure resolution.
• Contacts appropriate departments, Employees, vendors, and Customers to ensure completion of unfinished items.
• Creates documentation and status tracking methods to ensure timely completion of unresolved issues.

MUST HAVE:

• Demonstrated ability to apply knowledge, research, and understanding to a specific problem or file in order to facilitate resolution.
• Strong planning and organizational skills
• Ability to prioritize activities based on business objectives.
• Excellent communication skills both written and verbal.
• Demonstrated ability to resolve problems efficiently and tactfully.
• Demonstrated ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge sharing.
• Must possess strong analytical abilities.
• Proven knowledge of Loan Operations policies and procedures as well as related agency regulations
• Proven computer literacy and proficiency in common PC applications

NICE TO HAVE:
• Proven ability to apply techniques to research and uncover questionable information in reviewed work.

 

We thank you for your interest in the position, however, only those who are qualified will be contacted

 

Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong.  We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors.  We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.

 

 

Company DescriptionAt Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology.Company DescriptionAt Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology.