Office Administrator/Intake Coordinator

3 weeks ago

Mooresville, United States Speak To Me, Inc. Full time
Job DescriptionJob Description

Speak To Me Pediatric Therapy is looking for an experienced Office Administrator to become a part of our growing pediatric clinic team.

Administrative Experience in a medical setting is preferred.

We are seeking a part-time (10-20 hours) Office Administrator to work in our growing Mooresville office. There is opportunity to grow in this role.

We are looking for a natural leader who would like to be part of a collaborative team and can grow with our business. The right candidate is motivated by growth and views change as an opportunity.
If you are ready for a fast-paced job with a great company, this might be what you are looking for. Multi-tasking is essential for this position. Your role creating and maintaining a pleasant work environment, being optimistic and engaging to ensure the smooth running of the office with the day-to-day operations.

Check us out at www.speaktomenc.com

Responsibilities Include:

  • Friendly, professional and caring attitude;
  • This position requires over the phone customer relations;
  • Organizational skills;
  • EMR system management;
  • Check insurance benefits;
  • Schedule/re-schedule appointments;
  • Manage phone calls and correspondence; answer, screen and direct inbound calls with professionalism;
  • Clinic organization;
  • Keep patient records updated with all relevant information;
  • Keep track of office supply stock and order as needed;
  • Assist colleagues whenever necessary;
  • Welcome clients immediately arriving to the office;
  • Manage office calendar;
  • Process new patient intakes;
  • Collect payments;
  • Scanning, filing, assemble materials;
  • Assist with special projects and perform any additional responsibilities requested or assigned by the owner/office manager.

Skills/Qualifications:

  • Must be able to work independently with minimal supervision
  • Previous experience in pediatrics a plus-but not required
  • Must be able to prioritize and multi-task in a fast-paced environment
  • Proficient with Microsoft office programs and google drive functions
  • Must have a reliable transportation
  • Must be able to pass a background check
  • Bilingual English/Spanish, a plus
  • Administrative office experience preferred
  • Detail oriented and organized with emphasis on accuracy and completeness of tasks
  • Strong verbal and written communication skills as well as ability to work in a team environment
  • Coachable and open to learn new processes
  • Carry a positive attitude with strong teamwork and communication skills
  • Exceptional customer service skills

This position would require coverage at least 2 days per week until 6:00pm M-TH

Work Remotely-No

Job Types: Part-time

  • Customer service: 2 years

Job Types: Part-time

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Work Location: In person

Company DescriptionSpeak To Me, Inc. is a pediatric therapy practice providing Occupational, Physical and Speech Therapy services including evaluations, diagnosis, and therapy to infants and children.
We serve Cabarrus, Iredell, Mecklenburg, Rowan, Catawba, Caldwell, Alexander, and Burke counties in the NC area. For the comfort and convenience of our patients, we provide services in a daycare, home, or in our Mooresville clinic.
Opening our doors in 2007, we began our work to meet the growing need for speech therapy in the Charlotte area. Our founder, Leslie Giambrone, had worked solo since 2003 but saw she could help more infants, children, and adults by adding new therapists to the practice and building a team.
Leslie has over 23 years of experience as a Speech-Language Pathologist. She has traveled throughout Asia, Africa, and the Middle East with Operation Smile to help children and adults with cleft lip and/or cleft palate. Currently, she is on a Charlotte cleft palate team under the direction of Dr. Kapitan at Carolinas Center for Oral and Facial Surgery. Born with Tongue Tie herself and then having her son born with the same condition inspired Leslie to take the TOTS class to help others. Because of this specialized training, she can assess whether someone is a candidate for a procedure to improve feeding.
We equip our therapists with the training, mentorship, and continuing education opportunities to ensure we’re providing the best evaluation, diagnosis, and treatment possible. Because we have an extensive knowledge base, we can take on more complex cases and help those who may need higher levels of care. Making a difference is what drives us every day.Company DescriptionSpeak To Me, Inc. is a pediatric therapy practice providing Occupational, Physical and Speech Therapy services including evaluations, diagnosis, and therapy to infants and children.\r
We serve Cabarrus, Iredell, Mecklenburg, Rowan, Catawba, Caldwell, Alexander, and Burke counties in the NC area. For the comfort and convenience of our patients, we provide services in a daycare, home, or in our Mooresville clinic.\r
Opening our doors in 2007, we began our work to meet the growing need for speech therapy in the Charlotte area. Our founder, Leslie Giambrone, had worked solo since 2003 but saw she could help more infants, children, and adults by adding new therapists to the practice and building a team.\r
Leslie has over 23 years of experience as a Speech-Language Pathologist. She has traveled throughout Asia, Africa, and the Middle East with Operation Smile to help children and adults with cleft lip and/or cleft palate. Currently, she is on a Charlotte cleft palate team under the direction of Dr. Kapitan at Carolinas Center for Oral and Facial Surgery. Born with Tongue Tie herself and then having her son born with the same condition inspired Leslie to take the TOTS class to help others. Because of this specialized training, she can assess whether someone is a candidate for a procedure to improve feeding.\r
We equip our therapists with the training, mentorship, and continuing education opportunities to ensure we’re providing the best evaluation, diagnosis, and treatment possible. Because we have an extensive knowledge base, we can take on more complex cases and help those who may need higher levels of care. Making a difference is what drives us every day.

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