Insurance Coordinator

3 weeks ago

Mooresville, United States Piedmont HealthCare Full time

Job Type

Full-time

Description

GENERAL SUMMARY OF DUTIES :

Responsible for administering, directing, planning and coordinating all insurance related activities. Also, to be a back-up person to the Office Manager.

ESSENTIAL FUNCTIONS :

  • Helps oversee daily office operations and assists other employees with questions pertaining to insurance and charges.
  • Assists office manager develop and implement short and long-term work plans and objectives for clerical and sometimes clinical functions.
  • Assists employees in understanding/implementing clinic policies and procedures.
  • Helps develop guidelines for prioritizing work activities, evaluating effectiveness and modifying daily activities as necessary. Ensures that office is staffed appropriately when office manager is out.
  • Helps office manager establish deadlines for work assignments and completion. Monitors work status and progress.
  • Helps to identify, analyze, and resolve work issues.
  • Assists in the recruiting, orientation, development and evaluation of clerical and clinical staff.
  • Helps oversee office payroll and leave records when office manager is out.
  • Orders front office supplies, keeps inventory, helps to see that the mail machine has supplies and that the postage is added to the machine when it runs out.
  • Helps to ensure that the patients are treated courteously by the office staff and that visitors are screened properly directed.
  • Helps to ensure that requests for information are handled promptly and effectively.
  • Works with other administrative staff to ensure efforts are coordinated and high-quality patient care is provided.
  • Helps coordinate and participate in professional development activities (office meetings, training sessions, insurance classes, etc.)
  • Maintains strictest confidentiality.
Requirements

EDUCATION:
  • High school diploma or GED. Two years of college preferred. Course in medical billing and coding preferred
EXPERIENCE:
  • Minimum of five years medical office experience and two years experience working with medical authorizations required.
KNOWLEDGE AND SKILL REQUIREMENTS:
  • Knowledge of organizational policies and procedures.
  • Knowledge of clinical office procedures.
  • Knowledge of computer system and applications.
  • Knowledge of medical practices, terminology, and insurance billing, and reimbursement policies.
  • Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
  • Skill in planning, organizing, delegating and supervising.
  • Skill in evaluating the effectiveness of existing methods and procedures.
  • Skill in operating a variety of office equipment and computer programs
  • Ability to read, interpret, and apply policies and procedures.
  • Ability to communicate clearly and effectively.
  • Ability to set priorities among multiple requests.
  • Ability to interact with patients, medical and administrative staff and public effectively.
ENVIRONMENTAL/WORKING CONDITIONS:
  • Normal office environment.
PHYSICAL/MENTAL DEMANDS:
  • Requires sitting and standing associated with a normal office environment.

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