Customer Service Specialist

3 months ago


Prescott Valley, United States Best Pick Disposal Inc Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Obtain primary financial data for accounting records
  • Compute and record numerical data
  • Check the accuracy of business transactions: charges and payments.
  • Perform data entry and administrative duties
  • Quoting potential customers and creating Sales Service agreements for new clientele
  • Assisting Dispatch by communicating with drivers for requested services from our customers

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Strong organizational skills
  • Deadline and detail-oriented
  • Excellent written and verbal communication skills
Company DescriptionBest Pick Disposal, Inc is a full service waste removal company that provides Residential, Commercial, and Construction services, including roll-offs and portable toilets. We were established in 1997 and have been a community leader ever sinceCompany DescriptionBest Pick Disposal, Inc is a full service waste removal company that provides Residential, Commercial, and Construction services, including roll-offs and portable toilets. We were established in 1997 and have been a community leader ever since

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