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Customer Service Specialist
2 months ago
Oh, Hi We are Foursight Our culture is built around people who act with integrity and passion while remaining humble and accountable to themselves and the team. If this sounds like you, we should meet
Looking to further your skills?
We are a GROWING COMPANY and have won awards for Top Places to Work for seven years in a row, Mountain West Capital Network Utah's Fastest Growing Companies for six years in a row, and we have been listed in Inc. 5000 Fastest Growing Companies Don't just take our word for it, c heck out our employee reviews on Google, Indeed and Glassdoor
As a Customer Service Specialist, you will be an important part of a team who are really the face of Foursight Capital You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit reporting issues.
Pay: $18.00/hr + monthly performance-based bonuses up to $500.
Schedule: Monday through Friday 8:00am-5:00pm with a rotating Saturday once ever 6-8 weeks.
Job Duties:
Answer incoming calls and answer questions or provide information on accounts.
Resolve service problems by clarifying the customer's concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution.
Resolve insurance issues and credit reporting problems with customers.
Process extensions and due day change requests.
Other duties as assigned by the Customer Relations Team Lead
Get in on all the awesome at Foursight
We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans. Additionally, we offer a ridiculous amount of perks and benefits:
Foursight Capital Perks And Benefits
Keeping You Healthy
Health Insurance
MotivHealth Rx Discounts
Free Telehealth ( with medical plan enrollment)
Dental/Vision Insurance
Lasik Discount
Nationwide Pet Insurance
BluNovus Mental Health/ Substance Abuse Wellness Program
In-office Massages
Onsite Gym
Onsite Meditation Room
Planning for your Future
401k with Match up to 4% with immediate access to financial advisors
Life and Disability Insurance
Financial Wellness Program
HSA Company Contribution up to $3k
Tuition Reimbursement
Holiday Savings Account
Work/Life Balance
Minimum of 19 days PTO
6 Paid Holidays
Paid Community Service with partnerships for food and blood drives
Paid Maternity/Paternity Leave
We're Foodies
Unlimited Coffee and Soda
End of Month Pizza
Monday Breakfast
Monthly Catered Lunch
Onsite Vending Market
Lots of treats for holidays
Our Specialties
Casual Dress
Side-by-Side Training
Paid Company Swag
Attainable Bonus/Commission Structure
Work with the best people
Summer Family & Winter Party
Spirit Week
Self-Care September
The Environment
Electric Car Chargers
Arcade Machine
Pool Table
Foosball
Massage Chairs
Panoramic Views
Mother's Room
Gender Neutral Bathrooms
Freedom to decorate office/cubicle
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