Front Office Administrator

2 weeks ago

Southlake, United States AR Psychological Services PLLC Full time
Job DescriptionJob DescriptionFront Office Administrator Overview:In this role, you will work as a member of our front office staff. Your primary job duties will include verifying insurance for mental health benefits for therapy and testing, assisting with greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, answering all phone calls, scheduling appointments, and maintaining the office supplies. 

Job Responsibilities:

  • Verify mental health benefits for commercial and Medicare insurance plans for office therapy, psychological testing, and neuropsychological testing services
  • Enter in verifications and insurance information into our EMR system
  • Appropriately designate copays, coinsurance, deductibles, and out of pocket information and quote patients with accurate information
  • Manage the front office by: 
    • Greeting clients
    • Registering clients according to established protocols
    • Assisting clients in completing all necessary forms and documentation
    • Ensuring client information is accurate including billing information
    • Informing clients of medical office procedures and policies
    • Collecting co-pays and past due payments
    • Completing other front office duties as assigned
    • Responding and complying with requests for information
    • Safeguarding patient privacy and PHI confidentiality
    • Assisting with monitoring visitor access and maintaining security awareness.
    • Answering all incoming calls and dealing with inquiries including but not limited to the following:
      • Finding the appropriate appointment type
      • Following all necessary steps to ensure the caller is routed appropriately to the right staff
      • Transferring calls
      • Scheduling client appointments

Education, Qualifications, and Experience:

  • High school diploma
  • Knowledge of medical terminology, procedures, and mental health diagnosis
  • Knowledge of computer and relevant software applications such as Microsoft Word, Excel, One Drive, Google Docs, and Adobe
  • Working knowledge of healthcare insurance, mental health carve out plans, and insurance benefits
  • Previous experience and knowledge of triaging psychological and neuropsychological testing
  • Ability to troubleshoot technology (e.g., iPads, connection to printers, etc.) and system related concerns from staff

Key Skills:

  • Listen effectively and express oneself in a clear and articulate manner
  • Collect, organize, and enter data from clients efficiently
  • Multi-task, prioritize, and schedule tasks
  • Produce accurate and high-quality work through concern for all areas involved
  • Develop client relationships with a focus on achieving client satisfaction
  • Adjust approach to meet changing demands and situations including dealing with diverse people
  • Maintain confidentiality and adhere to ethical standards following HIPAA guidelines
  • Professional personal presentation

Benefits:

  • Set schedule (40 hours M-F)
  • Health, vision, and dental insurance
  • 10 days of PTO
  • All major holidays off and paid 

About AR Psychological Services:

Providing High Quality Psychologist Services for the North Texas Area

  • Front Office Administrator

    6 days ago

    Southlake, United States AR Psychological Services PLLC Full time

    Front Office Administrator Overview: In this role, you will work as a member of our front office staff. Your primary job duties will include verifying insurance for mental health benefits for therapy and testing, assisting with greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, answering all phone calls,...

  • Front Office Administrator

    2 weeks ago

    Southlake, United States AR Psychological Services PLLC Full time

    Job DescriptionJob DescriptionFront Office Administrator Overview:In this role, you will work as a member of our front office staff. Your primary job duties will include verifying insurance for mental health benefits for therapy and testing, assisting with greeting and checking in patients, answering questions, collecting patient co-pays, processing...

  • Front Office Coordinator

    1 month ago

    Southlake, United States Staffing Proxy Full time

    Job Description Hope Hearing & Tinnitus Center is seeking a proactive and dedicated Front Office Coordinator to join their growing team in Southlake, TX As the first point of contact for the practice, the Front Office Coordinator will play a vital role in ensuring smooth operations and providing exceptional customer service. In this role, the Front Office...

  • Front Office Coordinator

    4 weeks ago

    Southlake, United States Staffing Proxy Full time

    Job DescriptionHope Hearing & Tinnitus Center is seeking a proactive and dedicated Front Office Coordinator to join their growing team in Southlake, TXAs the first point of contact for the practice, the Front Office Coordinator will play a vital role in ensuring smooth operations and providing exceptional customer service. In this role, the Front Office...

  • Front Office Coordinator

    3 weeks ago

    Southlake, United States Staffing Proxy Full time

    Job Description Hope Hearing & Tinnitus Center is seeking a proactive and dedicated Front Office Coordinator to join their growing team in Southlake, TX As the first point of contact for the practice, the Front Office Coordinator will play a vital role in ensuring smooth operations and providing exceptional customer service. In this role, the Front Office...

  • Front Office Coordinator

    4 weeks ago

    Southlake, United States Staffing Proxy Full time

    Job DescriptionJob DescriptionHope Hearing & Tinnitus Center is seeking a proactive and dedicated Front Office Coordinator to join their growing team in Southlake, TXAs the first point of contact for the practice, the Front Office Coordinator will play a vital role in ensuring smooth operations and providing exceptional customer service. In this role, the...

  • Physical Therapy Front Office Receptionist

    3 days ago

    Southlake, United States Sandersfit Rehab And Therapy Llc Full time

    Job DescriptionJob DescriptionSandersFit Rehab and Therapy, an Outpatient Physical Therapy Clinic inside of APE Fitness & Performance in Southlake, Texas is looking for a Medical Front Office Receptionist to join our team!Our fast-paced physical therapy clinic is recruiting for a professional front office person that has great presence, a passion for...

  • Join Our Dynamic Team as an Executive Front Desk Coordinator/ Medical Assistant in Southlake/ Mckinn

    2 weeks ago

    Southlake, United States TexasAllergyMD Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team as an Executive Front Desk Coordinator and Medical Assistant! Full Time Position with Willingness to travel to both Southlake and Mckinney Office Are you a proactive, outgoing individual with a passion for patient care? We're seeking a versatile Front Desk Chief with exceptional organizational skills...

  • Bilingual LVN for Back Office

    1 month ago

    Southlake, United States Advanced Allergy & Asthma Assocs Full time

    Job DescriptionJob DescriptionExcellent, full-time employment opportunity with competitive pay in an Allergy clinic. This candidate will be a key member of the clinic team responsible mainly for back-office clinical duties and shot clinic. Front office experience is preferable. If you love interacting with patients and like a variety of responsibilities,...

  • Front Desk Agent

    6 days ago

    Southlake, Texas, United States Hilton DallasSouthlake Town Square Full time

    The Hilton Southlake Town Square is one of Hiltons most prestigious properties in North America. We have continuously been ranked in the top 10% year after year in Guest Service and Overall Cleanliness. Our 248 room luxury property is located in Southlake, Texas overlooking beautiful Southlake Town SquareWe offer employee discounts at all Hilton Hotels,...

  • Office Manager

    6 days ago

    Southlake, United States MILBERN RAY & COMPANY, LLC Full time

    Job DescriptionJob DescriptionMilbern Ray & Company is a family owned full service CPA firm. The firm has a wide array of clients inTexas and the surrounding areas. Business specialties of the firm include routine and complex taxmatters as well as all levels of financial reporting. We are currently seeking an Office Manager to joinour dynamic team.The Office...

  • Office Manager

    7 days ago

    Southlake, United States MILBERN RAY & COMPANY, LLC Full time

    Milbern Ray & Company is a family owned full service CPA firm. The firm has a wide array of clients in Texas and the surrounding areas. Business specialties of the firm include routine and complex tax matters as well as all levels of financial reporting. We are currently seeking an Office Manager to join our dynamic team. The Office Manager will be...

  • Patient Service Representative 1

    3 weeks ago

    Southlake, United States National Healthcare Employee Services, L Full time

    Job DescriptionJob DescriptionAs a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.  Essential Job Functions: Patient Interaction: Greet and welcome patients with...

  • Join Our Dynamic Team as aFront Desk Coordinator/ Medical Assistant in Southlake/ Mckinney. Part tim

    2 weeks ago

    Southlake, United States TexasAllergyMD Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team as a Front Desk Coordinator and Medical Assistant! Full Time Position with Willingness to travel to both Southlake and Mckinney Office Are you a proactive, outgoing individual with a passion for patient care? We're seeking a versatile Front Desk Chief with exceptional organizational skills and a warm...

  • Network Administrator

    2 weeks ago

    Southlake, United States Everest Search Partners LLC Full time

    JOB OVERVIEW Everest Search Partners is seeking a Network Administrator for a fast growing client in the Travel and Hospitality industry. As a Network Administrator your role will be foundational in supporting our IT infrastructure. You will assist in managing network equipment, maintaining PCs, and contributing to various IT Projects. RESPONSIBILITIES: ...

  • Network Administrator

    2 months ago

    Southlake, United States Everest Search Partners Full time

    Job DescriptionJob DescriptionJOB OVERVIEWEverest Search Partners is seeking a Network Administrator for a fast growing client in the Travel and Hospitality industry. As a Network Administrator your role will be foundational in supporting our IT infrastructure. You will assist in managing network equipment, maintaining PCs, and contributing to various IT...

  • Network Administrator

    6 days ago

    Southlake, United States Everest Search Partners LLC Full time

    JOB OVERVIEW Everest Search Partners is seeking a Network Administrator for a fast growing client in the Travel and Hospitality industry. As a Network Administrator your role will be foundational in supporting our IT infrastructure. You will assist in managing network equipment, maintaining PCs, and contributing to various IT...

  • Medical Office Staff/receptionist

    7 days ago

    Southlake, United States Surgeons officeSouthlake TX Full time

    Job DescriptionJob DescriptionWe have an opening for a Part/Full-time Reception (likely 30 hrs/week) at a physician's office located in Southlake, TX!Office is for a single surgeon; small, intimate office with a small number of employees.We are looking for a friendly, professional, detail-oriented, punctual, reliable, and energetic person. You must be...

  • HR Administrator

    2 weeks ago

    Southlake, Texas, United States 2020 Companies Full time

    Job Type:RegularWork Location:Client Support Center - Southlake, TX 76092Overview:2020 Companies is now interviewing for a HR Administrator to perform a variety of specialized, complex activities in Human Resources with a strong emphasis on proactive problem resolution and departmental communications.About Company2020 Companies is a premier outsourced sales...

  • Medical Front Desk Specialist

    1 month ago

    Southlake, United States Precision Orthopedics & Sports Medicine Full time

    Job DescriptionJob DescriptionBusy 8 provider Orthopedic practice that has been in business for 30 years seeking to add a new team player! We are looking for someone with at least one year of medical receptionist experience who is energetic, compassionate, well organized with the ability to multi function. As client-facing professionals, Medical...