Field Support Representative

2 months ago

Indianapolis, United States Quarterhill Group of Companies (Electronic Transaction Consultants and Internati Full time
Job DescriptionJob Description

The ITS Field Support will perform tasks in accordance with the installation, road repair, installation or construction work, pertaining to manual and physical labor service and maintenance tasks under the direction of the Field Services Manager.

Responsibilities:

  • Assisting the Field Supervisor(s) or ITS Field Technician(s) with the completion of road construction and field service & maintenance tasks
  • Operating hand tools and appropriate power tools or equipment for the installation and integration of new or replacement ITS equipment
  • Ability to work in an outdoor, construction type environment
  • Support the integration of ITS roadside electronics, specialized testing, and initial calibration checks
  • Provide information and documentation required for detailed record keeping of installation service work in Quarterhill's format for on-site and electronic records, and/or using a web-based service ticket reporting tool
  • Work with the Field Services Team to resolve and troubleshoot any technical, design or functional issues from testing phase through to completion and acceptance onsite
  • Will be required to work in all weather conditions, travel to/from various remote locations, and may be required to work at heights

This list of responsibilities might not cover everything you'll end up doing.

Qualifications:

Education & Experience

  • High School Diploma, General Education Development (GED), or equivalent
  • A minimum of 2 years of experience in a construction, manual labor or field service related work
  • Background in road construction is considered an asset

Equipment & Technical Experience

  • Working knowledge of software and hardware applications in a Linux/Unix, DOS & Microsoft Windows based environment
  • Possess a high degree of manual dexterity, and experience using hand tools and power tools used in construction related projects
  • Experience using various power and small hand tools
  • Possess an understanding of ITS systems and products

Safety & Licensing

  • A valid Drivers’ License and clean driving record is required as a condition of employment
  • Must possess or be able to obtain a valid passport for travel into Canada
  • Previous safety training will also be considered an asset
  • Required to pass a DOT Medical exam and hold a valid DOT Medical card

Other Attributes

  • Ability to work well independently and with a team
  • Possess cooperative problem-solving and logical decision-making abilities
  • Possess excellent customer relations
  • Ability to work with minimal supervision in a demanding environment

Benefits:

We offer a Total Rewards plan designed with you and your family’s health and wellness in mind that includes:

  • Paid days off (i.e. vacation, sick days, bereavement leave)
  • Health and Dental plans
  • Retirement plans
  • Employee and Family Assistance Program (EFAP)
  • Employee referral program

We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran status, sexual orientation, gender identity, national origin, age, or disability or any other protected characteristics in accordance with applicable federal, state/provincial, and local laws. We're committed to creating a workplace where everyone feels valued and respected.

We appreciate all responses and will acknowledge only those being considered for an interview.

We respectfully request no calls or unsolicited resumes from Agencies.

Company DescriptionQuarterhill Inc. (TSX: QTRH) (OTCQX: QTRHF) a leading provider of tolling and enforcement solutions in the Intelligent Transportation System ("ITS") industry through Electronic Transaction Consultants and International Road Dynamics.Company DescriptionQuarterhill Inc. (TSX: QTRH) (OTCQX: QTRHF) a leading provider of tolling and enforcement solutions in the Intelligent Transportation System ("ITS") industry through Electronic Transaction Consultants and International Road Dynamics.

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