Senior VP of Affordable Housing

Responsible for planning, developing, and managing the Authority’s affordable housing programs and services. Guides the alignment of the Authority’s public housing communities with private sector management models, HUD rules and regulations, and the strategic plan. Considerable initiative and independence are exercised by an employee in this class in formulating and administering policies and procedures under the general supervision of the Executive Director.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

• Directs the management of housing operations functions including the selection and retention of residents, the management and maintenance of properties, administration of the housing choice voucher program, quality control and inspection of properties, modernization/new construction programs, demolition, and relocation of residents.
• Responsible for program quality as indicated by related internal and external measures (SEMAP, PHAS, etc.…). Implements corrective action plans as necessary.
• Serves as the agency’s technical advisor regarding affordable housing programs and services. Makes recommendations and advises the RRHA Board of Commissioners and the Executive Director.
• Directs development and monitoring of low rent and capital fund budgets. Analyzes capital and operating expenses and revenue projections. Ensures adequate funding to support the activities, programs, and services in the agency’s strategic plan.
• Develops and implements innovative plans for generating revenues and financing projects. Uses private/public partnerships and other strategies.
• Analyzes and interprets business proposals. Develops and approves Requests for Proposals (RFP), Requests for Qualifications (RFQ) and negotiates contracts. Ensures that RFPs, RFQs, and contracts are aligned with the agency’s strategic plan. Oversees the work of vendors, consultants, and contractors.
• Coaches, guides, and develops employees, and evaluates performance and provides feedback. Manages and approves all department human resource activities including hires, terminations, and disciplinary actions.
• Develops and implements departmental policies and procedures and ensures compliance with agency policies and procedures and federal, state, and local regulations.
• Analyzes industry best practices to ensure that the agency remains competitive in the market.
• Reviews and evaluates programs and projects to ensure operational, regulatory, and financial expectations are met. Monitors and evaluates consultants and contractors.
• Plans and conducts complex analytical studies and research projects to assist management with long-term planning and policy development.
• Manages the formulation and implementation of operational objectives and strategies for the affordable housing department.
• Anticipates customer needs and gives high priority to customer satisfaction and service. Develops working relationships with customers to identify needs and establishes processes to resolve issues/problems.
• Establishes and maintains productive working relationships with local, state, and federal government entities, and the business and financial communities, community organizations and citizens.
• Represents the agency at meetings with state, federal and local officials, and serves as a member of external and internal committees, commissions, and task forces.

Minimum Qualifications and Experience: (The following requirements may be used to evaluate applicants for employment. When applicable, equivalent substitution will be allowed for differences in experience and education.)

Education: Bachelor's degree in business or public administration or related field.

Experience: Extensive professional experience in property management, business planning, construction and affordable housing programs including progressively responsible managerial experience.

PREFERRED QUALIFICATIONS: A graduate degree in business or public administration or related field.

Public Housing Manager or Property Manager certification

Behavioral Competencies

This position requires the incumbent to exhibit the following behavioral skills:

Job Knowledge:

• Shares new ideas and perspectives to adjust Authority strategies
• Recognizes situations and resources to create desired impact and maximize successful outcomes
• Contributes to shaping Authority practices and policies
• Demonstrates ability to develop sound solutions based upon a mixture of analysis and experience
• Develops others for the future needs of the organization

Customer Service:

• Keeps abreast of the industry and related organizations, proactively identifies and builds relationships that could lead to future organization opportunities
• Maintains knowledge about related organizations and leverages that knowledge to help the Authority
• Works with others to understand what matters most to clients and how to respond
• Takes risks as required to build high-trust environments (e.g. requests and offers difficult feedback)
• Leads the team in understanding and applying client feedback
• Builds relationships beyond individual, team, project, or department needs

Effective Communication:

• Communicates complex issues clearly and credibly with widely varied audiences
• Uses communication skills to resolve differences and arrive at the best course of action, when there are conflicting sources of information
• Communicates complex technical information in a business context
• Authors persuasive documents for senior audiences

Initiative:

• Regularly evaluates the effectiveness of team-based improvements using predetermined measures and criteria
• Implements new methods, processes, tools, and/or techniques by helping to eliminate internal and external barriers
• Creates a work environment conducive to improving programs and services
• Champions new and alternative approaches to improving programs and services
• Sets challenging goals for department in relation to organizational opportunities

Responsiveness and Accountability:

• Fosters a sense of urgency, ownership, and personal commitment in and across the department
• Is transparent about the department’s goals and provides staff with timely information on progress and outcomes
• Creates an environment where honesty, integrity, and personal accountability are rewarded

Teamwork:

• Creates an inclusive work environment by valuing the ideas and opinions of those inside and outside of the team
• Proactively shares information about recent decisions and future changes across departments
• Creates an environment where others are encouraged and rewarded for working across departments
• Seeks and accepts resources from other departments to accomplish objectives, when needed

Problem Solving and Analysis

• Designs complex problem-solving tools and methods
• Identifies the impact of solutions on multiple areas within the organization
• Develops contingency measures and explores various problem-solving options

Program and Project Management

• Oversees the general execution of programs and departmental/organizational projects and balances priorities based on broader Authority goals
• Manages risks across multiple projects by examining total resource requirements and assessing impact of projects on the day-to-day operations
• Modifies project approach and budget without compromising the quality of outcomes and the desired results
• Utilizes advanced knowledge of programs and project management

Strategic Capacity and Leadership

• Identifies and develops the strategies needed to align the department with organizational goals
• Displays and contributes in-depth knowledge to strategic planning at the organizational level
• Defines performance measures to evaluate the success of organization’s strategy
• Leads and unites diverse workgroups across departments to achieve organizational objectives
• Is accountable for the performance of functional area as well as related program or project stewardship

Job Competencies

• Comprehensive knowledge of affordable housing programs and services, and the federal, state and local laws and regulations governing affordable housing and other related programs.
• Comprehensive knowledge of public housing management systems, and the general provisions, objectives, and philosophy of rental assistance programs.
• Comprehensive knowledge of capital fund projects and budgeting.
• Comprehensive knowledge of property management concepts and processes.
• Considerable knowledge of management and budgeting principles and practices.
• Considerable knowledge of public housing construction and maintenance practices such as hazardous waste, energy systems and grounds management.
• Considerable knowledge of federal, state, and local public assistance programs including welfare and housing subsidy programs.
• Ability to formulate operational policies, develop and implement programs, and analyze and interpret complex and technical information.
• Ability to meet critical deadlines, manage multiple assignments and changing priorities.
• Ability to analyze, interpret and make decisions about complex business plans.
• Ability to establish and maintain effective working relationships with agency staff, commissioners, government officials, vendors, and the general public.
• Ability to communicate effectively, orally and in writing, and to facilitate teamwork.
• Proficiency in current office technology and software applications.

Technical Skills

To perform this job successfully, the employee should have strong computer skills (e.g., MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Ability to configure and manage databases.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment. The noise level in the work environment is moderate.

EEO Statement: RRHA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal. State or local laws.