We have other current jobs related to this field that you can find below
-
Service Coordination Specialist
16 hours ago
Pittsburgh, Pennsylvania, United States Hobart Service Full timeCompany OverviewHobart Service, a division of Illinois Tool Works, has a longstanding legacy of over a century in delivering exceptional solutions for Commercial Food Equipment Service. With a dedicated team of more than 1,700 professionals across the nation, we take pride in being essential partners to our clients. Our commitment to outstanding customer...
-
Service Coordinator I
1 week ago
Pittsburgh, United States Service Coordination Unlimited Inc Full timeJob DescriptionJob DescriptionSalary: $21.00-$24.00***This position requires travel in Allegheny county and surrounding areas.*****Sign On Bonus available**Join Our Team as a Service Coordinator I!Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the...
-
Service Coordinator I
2 weeks ago
Pittsburgh, United States Service Coordination Unlimited Inc Full timeJob DescriptionJob DescriptionSalary: $21.00-$24.00***This position requires travel in Dauphin county and surrounding areas.*****Sign On Bonus available**Join Our Team as a Service Coordinator I!Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the...
-
Client Services Coordinator
6 days ago
Pittsburgh, Pennsylvania, United States Service Coordination Unlimited Inc Full timeJoin Our Team as a Client Services CoordinatorSALARY: $21.00-$26.00 per hourABOUT SERVICE COORDINATION UNLIMITED INC: Become part of an organization that prioritizes integrity, collaboration, and a commitment to customer service in delivering vital assistance to those in need.POSITION OVERVIEW:In the role of Client Services Coordinator, you will manage a...
-
Automotive Service Coordinator
15 hours ago
Pittsburgh, Pennsylvania, United States Hunter Truck Sales & Service, Inc. Full timePosition Overview:The main responsibility of the Automotive Service Coordinator is to efficiently document repair requests and ensure a smooth workflow in the service department.Key Responsibilities:1. Accurately create and manage repair orders.2. Collaborate with technicians to gather necessary information for repairs.3. Maintain clear communication with...
-
Service Coordination Specialist
14 hours ago
Pittsburgh, Pennsylvania, United States Hobart Service Full timeCompany OverviewHobart Service, a division of Illinois Tool Works, has a longstanding tradition of over a century in delivering exceptional solutions for Commercial Food Equipment Service. With a dedicated team of more than 1,700 professionals across the nation, we take pride in being essential partners to our clients. Our commitment to outstanding customer...
-
Service Coordination Specialist
6 days ago
Pittsburgh, Pennsylvania, United States Hobart Service Full timeCompany OverviewHobart Service, a division of Illinois Tool Works, has a longstanding tradition of excellence in delivering superior solutions for Commercial Food Equipment Service. With a dedicated team of over 1,700 professionals across the nation, we are proud to serve as trusted partners to our clients. Our commitment to exceptional customer service,...
-
Service Coordinator
2 months ago
Pittsburgh, United States Fs-elliott Full timeService Coordinator Department: Global Services Employment Type: Full Time Location: Pittsburgh Reporting To: Sue Ann Roberts Description FS-Elliott is looking to add a Service Coordinator to our team, who would provide administrative support for the Global Services department. In this role you would be responsible for completing tasks in coordination and...
-
Project Coordinator
4 weeks ago
Pittsburgh, United States Service Coordination Unlimited Inc Full timeJob DescriptionJob DescriptionSalary: $21.00-$26.00/hourThis position requires travel in Allegheny county and surrounding areas.Sign On Bonus available Join Our Team as a Project Coordinator! Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating resources and ensuring positive outcomes? If so, we have the...
-
Project Coordinator
1 week ago
Pittsburgh, United States Service Coordination Unlimited Inc Full timeJob DescriptionJob DescriptionSalary: $20.00-$26.00/hourThis position requires travel in Allegheny county and surrounding areas.Sign On Bonus availableJoin Our Team as a Project Coordinator!Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating resources and ensuring positive outcomes? If so, we have the...
-
Service Coordinator
4 days ago
Pittsburgh, United States Partners For Quality Full timeOverview: ORGANIZATION: Milestone Centers Inc. DEPARTMENT:Service Coordination POSITION:Service Coordinator STATUS: Full Time; Salary LOCATION: Wilkinsburg Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual &...
-
Program Coordinator
1 day ago
Pittsburgh, Pennsylvania, United States Service Coordination Unlimited Inc Full timeJob OverviewSalary: $21.00-$26.00/hourTravel Requirement: This role necessitates travel within designated areas.Sign-On Bonus: Available for eligible candidates.Join Our Team as a Program CoordinatorAre you committed to enhancing the lives of others? Do you excel at organizing resources and ensuring successful outcomes? If so, we have an excellent...
-
Service Coordinator
1 week ago
Pittsburgh, United States Huckestein Mechanical Services Full timeJob DescriptionJob DescriptionDescription:About Huckestein Mechanical LLCHuckestein Mechanical LLC has been a respected name in the mechanical contracting industry for over 70 years. Our service-focused approach offers a unique perspective on the value we provide to our clients. We specialize in evaluating, designing, installing, and maintaining commercial...
-
Service Coordinator Community Services
2 months ago
Pittsburgh, United States Trinity Health Full timeEmployment Type: Full timeShift: Day Shift Description: POSITION PURPOSE: As a Service Coordinator in social services, you will be responsible for coordinating and providing comprehensive support services to clients, ensuring they receive the necessary assistance and resources. Your role will involve collaborating with social workers, healthcare providers,...
-
Service Coordinator
1 week ago
Pittsburgh, United States Summit Companies Full timeJob DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Companies may be right...
-
Customer Service Coordinator
6 days ago
Pittsburgh, Pennsylvania, United States The Dog Stop Strip District (TDS-0003) Full timeCustomer Service CoordinatorAre you passionate about providing exceptional service and have a love for dogs? The Dog Stop Strip District is seeking a Customer Service Coordinator to enhance our team. If you possess a friendly demeanor, are comfortable around dogs of various breeds, and have a background in customer service and retail, this role could be an...
-
Program Services Coordinator
6 days ago
Pittsburgh, Pennsylvania, United States Passavant Memorial Homes Full timePassavant Memorial Homes (PMH) stands as a premier organization dedicated to providing assistance to individuals with intellectual disabilities, autism, mental health, and behavioral health challenges. Our commitment is to empower individuals to thrive within their communities. We are currently in search of a full-time Program Services Coordinator to...
-
Program Services Coordinator
6 days ago
Pittsburgh, Pennsylvania, United States Passavant Memorial Homes Full timePassavant Memorial Homes (PMH) stands as a leading, client-centered organization dedicated to providing support for individuals with intellectual disabilities, autism, mental health, and behavioral health challenges. The core mission of Passavant Memorial Homes is to empower individuals to thrive within their communities. For over 120 years, our team of...
-
Customer Service Coordinator
6 days ago
Pittsburgh, Pennsylvania, United States Integrity Resources Full timeJob OverviewWe are looking for a committed and resourceful Customer Service Coordinator to become a vital part of our energetic team within the steel trading sector.This role will involve a dual reporting line to the Directors of Sales and Operations, fostering collaboration and alignment between both areas.The successful candidate will oversee daily...
-
Event Services Coordinator
13 hours ago
Pittsburgh, Pennsylvania, United States The Marcus Corporation Full timePosition Overview What You Will Be Responsible For: Assisting in the orchestration of all designated personnel and departmental duties. Coordinating banquet service requirements with culinary operations. Upholding the utmost standards of service excellence in all banquet-related activities. This role is essential in ensuring that every event runs smoothly...
Service Coordinator
2 months ago
***Requires travel to program participant homes within Allegheny county and surrounding areas***
***Sign On Bonus Available***
***Voted Pittsburgh Business Times Best Places to Work in 2021 and 2022***
POSITION SUMMARY:
The Service Coordinator I maintains and effectively manages a caseload of participants and collaborates with program participants in order to arrange services that meet the person-centered goals, including the health and safety needs, of the individuals we serve. The Service Coordinator I will conduct assessments, develop service plans, and monitor the services in place to ensure positive outcomes and supports each individual’s goals to live in the most integrated community setting as independently as possible and to establish natural community connections. The Service Coordinator I understands, adheres to and carries out program requirements established by various regulatory agencies, funding sources and/or other accrediting agencies.
POSITION RESPONSIBILITIES:
1.Delivers service coordination services to program participants by assessing service needs, and by identifying, securing and monitoring the services provided to each participant based on their unique situations.
2.Responds to participant needs through numerous forms of communication and remains attentive to participant needs.
3.Meet compliance standards and required timeframes relating to required assessments, person-centered service plans, visits, calls, and incident reporting, including all documentation and forms, attestations, and signatures. Adheres to Transitions of Care and High-Risk policies, which may require additional reassessment of care needs.
4.Documents each visit and contact in a person-centered and detailed manner in all required systems in accordance with program guidelines
5.Follows all documented processes required by the funding source, including, but not limited to, Participant Representatives, Unable to Reach participants, and completion of all required tools for each visit and contact.
6.Provides necessary training and support to participants and consumer employees (CE) in the areas of managing direct care services, if applicable.
7.Maintains and utilizes funding source and internal databases to track required participant information and encounters in accordance with program guidelines
8.Assists participants with processes to obtain Accessibility Adaptations, Specialized Medical Equipment (SME), and Non-Medical Transportation (NMT) and other similar services, where applicable.
9.Demonstrates company values consistently.
10.Performs other duties as needed or assigned.
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCY
Communication
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, conducts training and public speaking, shares information and ideas with others, has good listening skills.
Inside the organization, service coordinators communicate with their leadership team and other colleagues. While outside the organization the service coordinator is accountable to successfully interact with participants and their families/representatives, funding source contacts, physicians, vendors, contractors, FMS providers, resources, County Assistance Office (CAO), contractors, other agencies, etc.
Customer Focus
Coordinates services to ensure the health and safety of participants and enable them to live the best life possible. Builds participant confidence, is committed to increasing participant satisfaction, sets achievable participant expectations, assists in resolving participant problems, ensures commitments to participants and families, if applicable, are met, and utilizes person-centered methodology. Resolves participant grievances by addressing issues that arise.
Integrity/Ethics
Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports Service Coordination Unlimited, Inc. values, and conveys good news and bad.
Job Knowledge
Understands duties and responsibilities associated with case management, has necessary job knowledge and qualifications for the role, has necessary technical skills, understands all agency regulations, as well as company mission/values, keeps job knowledge current, and is in command of critical issues associated with the role. Possesses the computer and technology skills needed to be successful in the role. Adheres to company policies, timeframes, and procedures.
Dependability
Meets commitments, works independently with minimal supervision, accepts accountability, handles change appropriately, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Problem Solving and Conflict Resolution
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities and generates new ideas. Has the ability to manage through abrupt emergency situations that may have an impact on the wellbeing of individuals such as abuse, neglect and exploitation. Address potential conflict situations that arise between participants, attendants, family members, etc. Has necessary negotiating skills and works to gain agreement as needed. Demonstrates resilience when handling change and/or adversity.
Interpersonal Skills
Has good listening skills, builds strong meaningful relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and utilizes constructive criticism.
Productivity
Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Quality
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously (innovation), monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
Self-Development
Seeks out and accepts feedback and other tools needed for success in the job role, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities. Demonstrates self determination; sets goals regularly and works to achieve them.
Teamwork
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere. Demonstrates an inclusive mindset, effective cooperation, communication, and trust. Provides support and encouragement to other team members
EDUCATION AND EXPERIENCE:
1.Bachelor’s degree in social work, psychology, or other related fields with practicum experience preferred
OR
2.At least three (3) years of experience in a social service or a healthcare-related setting
3.Preferred: Experience working with people with disabilities or seniors in need of LTSS and knowledge of the home and community-based service system
4.Preferred: Minimum one (1) year of LTSS, Service Coordination, or Case Management experience.
All Service Coordinators are required to acquire and maintain specific training according to funder regulations
PHYSICAL DEMANDS & WORKING ENVIRONMENT:
•Works a typical scheduled shift, plus any additional hours as needed to meet participant/department/program needs.
•Works in an office environment most of the time: at a desk sitting or standing.
•Works independently with minimal supervision.
•Works with a computer terminal/keyboard (or laptop) a good portion of the day, thus requiring visual perception, hand-eye coordination and hand movement/flexibility.
•Maximum weight to be lifted independently is 5 - 20 pounds.
•This position requires the following physical demands: reaching, stretching, stooping, sitting, walking, repeated bending and/or standing.
•Must be able to operate equipment or machinery (e.g., photocopier and computer).
•Must be able to answer ringing telephones and communicate with people both on the telephone and in person
•Possess a valid driver’s license. Dependable means of transportation may include travel to participants off public transportation routes.
•This position requires the following mental demands: reading, reasoning, organization, math, and problem-solving; decision-making, close attention to detail, facts and accuracy.
•This position requires the following mental discipline: detailed work, prioritization, multiple concurrent tasks, interruptions, stress; confidentiality, training and public speaking.
•Tasks vary day-to-day.
remote work
