Inside Sales Associate

2 months ago

Johns Creek, United States Control Southern Full time
Job DescriptionJob Description

Principal Duties and Responsibilities:

  • Drive growth within assigned territory though the management of house and non-technical accounts including qualifying customers, creating quotes and manage customer expectations.
  • As part of the sales process, initiate contact; gain agreement to next steps in process; gain access to decision makers; quote costs/present solution options; provide timely updates on orders or, respond to other client needs/requests.
  • Via the phone, fax and/or e-mail, support clients with order management, critical order escalation, all non-engineer related tasks, and overall customer experience for assigned territory.
  • Accurately and efficiently document information learned from clients, and, the accomplishment of steps in sales process.
  • Aggressively manage competing responsibilities to maximize time available to make calls and complete other duties.
  • Maintain a proficient understanding of our business system, including the ability to investigate problems and suggest creative solutions.
  • Manage the complete order fulfillment cycle including order processing and administration, product assembly, shipment, invoicing, and payment.
  • As part of the sales process, work in conjunction with the Sales team and Application Engineer assigned to the same territory.
  • Working with the Manager, define and successfully complete learning activities designed to seek and gain knowledge of Interface products, the industry segment, competition, sales skills, and the corporate processes and procedures. This acquired knowledge is to be integrated and consistently demonstrated in the daily execution of assigned duties and tasks.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.

Control Southern helps manufacturing plants in the Southeast run better, faster and smarter through automation and customized valve solutions. We offer on-site consultation, engineering services, top-notch products and business experience.

To grow even more, we are seeking candidates with integrity, a drive to excel in engineering, a dedication to customer service and a thirst to innovative in management.

Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique solutions for our clients in power, pulp & paper, life science, chemical, food & beverage, alternative energy and many other process industries, we help the world run more efficiently.

Across North America, Emerson strategically partners with local companies to assist with delivery, ensure quality, and maximize lifetime value of all automation assets. This integrated network of twenty-one strategically selected local companies, known as Emerson Impact Partners, offer the tools, services, subject matter experts, local expertise, and technologies within and beyond Emerson’s portfolio to serve valve, automation and reliability needs.

As an Emerson Impact Partner for Georgia, Bahamas, the majority of Florida and Alabama, and portions of Tennessee, Control Southern connects customers with world-class solutions, superior technical expertise, and life-cycle services.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesCompany DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.\r
\r
Control Southern helps manufacturing plants in the Southeast run better, faster and smarter through automation and customized valve solutions. We offer on-site consultation, engineering services, top-notch products and business experience.\r
\r
To grow even more, we are seeking candidates with integrity, a drive to excel in engineering, a dedication to customer service and a thirst to innovative in management.\r
\r
Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique solutions for our clients in power, pulp & paper, life science, chemical, food & beverage, alternative energy and many other process industries, we help the world run more efficiently.\r
\r
Across North America, Emerson strategically partners with local companies to assist with delivery, ensure quality, and maximize lifetime value of all automation assets. This integrated network of twenty-one strategically selected local companies, known as Emerson Impact Partners, offer the tools, services, subject matter experts, local expertise, and technologies within and beyond Emerson’s portfolio to serve valve, automation and reliability needs.\r
\r
As an Emerson Impact Partner for Georgia, Bahamas, the majority of Florida and Alabama, and portions of Tennessee, Control Southern connects customers with world-class solutions, superior technical expertise, and life-cycle services.\r
\r
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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