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Optical Sales Associate

2 months ago

Saint Johns, United States BJ's Wholesale Club Full time
Job Summary

BJ's Wholesale Club is seeking a skilled Optical Sales Associate to join our team. As an Optical Sales Associate, you will be responsible for dispensing spectacles and other optical products to both adults and children, working with prescriptions written by optometrists and ophthalmologists.

Key Responsibilities
  • Verify order data entry and compare Rx to original Rx provided from the doctor to ensure accuracy.
  • Complete proper order filing procedures, including filing the order under the correct ABC system in the store.
  • Deliver sales by providing excellent member service in person and over the phone.
  • Explain in detail all procedures included under the exam fee, being open and honest in communication and maintaining a friendly pleasant demeanor with customers at all times.
  • Takes measurements, assures correct frame selection for Rx power, reads prescriptions on the lensometer, and timely notification of product readiness and advancement of the order in the system.
  • Strives to deliver sales and metric goals by educating patients on the benefits of available products and recommending those that will improve their visual needs.
  • Spends downtime engaging with members in front of Optical.
  • Adheres to all privacy and confidential/proprietary company policies and procedures, including HIPAA.
  • Provides support to members in making eyeglass adjustments and repairs.
  • Assists Optical Manager with the opening and closing procedures at the beginning and end of shift.
  • Maintains accurate funds and makes payments at the point of service.
Requirements
  • Must be licensed to work as an optician within the State and keep license up to date and active.
  • Knowledge of optical products and business practices preferred.
  • High school diploma, college degree, and/or big box wholesale, retail, and/or optical experience is preferred.
  • Strong interpersonal skills, organizational skills, and an attention to detail required.
  • Open shift availability required for full-time positions.
  • At least 18 years of age.
Work Environment

The majority of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.