Support Engineer
3 weeks ago
We are Terminal B, a managed service provider that has been in business for 20 years. We are looking for someone who enjoys IT and is looking to grow their career and skill set in the field. The Support Engineer’s role will be to provide outstanding customer service as well as desktop level support to our Managed Services clients with a focus on two in the South Austin area.
Duties and Responsibilities:
- Going onsite 2-3 days a week to South Austin, with the rest being remote.
- Taking inbound service calls.
- Provide desktop hardware and software support for Windows workstation.
- Troubleshoot basic networking issues.
- Installation and troubleshooting workstation applications and services.
- Manage and maintain M365
- Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
Ideal skill sets:
To perform this job successfully, an individual should be able to perform most of the below tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Basic troubleshooting of Windows 10/11 OS.
- Printer hardware / software troubleshooting.
- Basic Networking knowledge.
- Experience with an enterprise IT environment.
- Microsoft 365.
- Azure AD.
- Microsoft Intune.
Nice to have Skills / experience:
- ConnectWise Manage.
- CW RMM.
- SentinelOne.
- Cisco DUO.
- CDK Systems.
- Network + certification.
- CCNA certification.
-
IT Support Engineer
4 weeks ago
Austin, Texas, United States Rise Technical Recruitment Ltd Full timeIT Support Engineer$54,000 - $80, k + Paid Time Off + Progression + Mileage Reimbursement Austin, Texas (On-Site)Are you an experienced IT Support Engineer looking to join a well-established, close-knit MSP?This is the perfect job for someone looking to join a small but established business, where you can fine tune your skillset across modern technologies...
-
Lab Support Engineer
4 days ago
Austin, United States Apex Systems Full time***Only apply if you are local to Austin, TX and are comfortable with 100% onsite work***Title: Lab Support EngineerLocation: Austin, TX 78753 (100% onsite)Contract Length: Long Term Ongoing ContractPay Rate: $30-40/HRShift: M-F, 8a-5p is preferred, but flexible for 8 hour day-time shift Lab Support Engineer will work onsite in a lab environment. ENGINEERING...
-
Lab Support Engineer
3 days ago
Austin, United States Apex Systems Full time***Only apply if you are local to Austin, TX and are comfortable with 100% onsite work***Title: Lab Support EngineerLocation: Austin, TX 78753 (100% onsite)Contract Length: Long Term Ongoing ContractPay Rate: $30-40/HRShift: M-F, 8a-5p is preferred, but flexible for 8 hour day-time shift Lab Support Engineer will work onsite in a lab environment. ENGINEERING...
-
Lab Support Engineer
5 days ago
Austin, United States Apex Systems Full time***Only apply if you are local to Austin, TX and are comfortable with 100% onsite work***Title: Lab Support EngineerLocation: Austin, TX 78753 (100% onsite)Contract Length: Long Term Ongoing ContractPay Rate: $30-40/HRShift: M-F, 8a-5p is preferred, but flexible for 8 hour day-time shift Lab Support Engineer will work onsite in a lab environment. ENGINEERING...
-
Manager, Support Engineering
1 week ago
Austin, United States HashiCorp Full timeAbout the Role HashiCorp is seeking a Manager, Support Engineering for our HCP team. In this role you will help manage a fast growing team, who provides Enterprise level support for the cloud platform product. This team is responsible for handling all customer reported issues, and following these issues through resolution, ensuring the customer is satisfied...
-
Manager, Support Engineering
1 day ago
Austin, United States HashiCorp Full timeAbout the Role HashiCorp is seeking a Manager, Support Engineering for our HCP team. In this role you will help manage a fast growing team, who provides Enterprise level support for the cloud platform product. This team is responsible for handling all customer reported issues, and following these issues through resolution, ensuring the customer is satisfied...
-
Developer Support Engineer
2 weeks ago
Austin, United States EngFlow Full timeThe currency you can never get back: time. At EngFlow, that's exactly what we're saving. By speeding up builds and tests, we are helping increase resource efficiency, developer productivity, and product quality. Our cloud-based distributed service uses remote execution and caching to parallelize work.Join us to grow your career and make an impact with some...
-
Technical Support Engineer
3 weeks ago
Austin, United States Russell Tobin Full timeJob DescriptionJob DescriptionJob Title: Technical Support Engineer (Adobe Commerce)Location: Austin, TXDuration: 6 Months PlusPay Range: $35-$45/hr on W2 Depends on Experience Adobe Commerce Technical Support Engineer Duties: The first point of contact for customers concerns relating to technical issues with the Magento E-commerce application.Customers...
-
Technical Support Engineer
5 days ago
Austin, United States Unchained Full timeCOMPANY OVERVIEW:Unchained offers a suite of bitcoin financial services built on top of a unique collaborative custody model. These include: buying and selling bitcoin directly to and from cold storage, bitcoin retirement accounts, bitcoin-backed loans, concierge services to educate clients on best security practices, and cold storage solutions for...
-
Technical Support Engineer
2 weeks ago
Austin, United States Unchained Capital Full timeCOMPANY OVERVIEW: Unchained offers a suite of bitcoin financial services built on top of a unique collaborative custody model. These include: buying and selling bitcoin directly to and from cold storage, bitcoin retirement accounts, bitcoin-backed loans, concierge services to educate clients on best security practices, and cold storage solutions for...
-
Technical Support Engineer
4 days ago
Austin, Texas, United States Unchained Full timeCOMPANY OVERVIEW:Unchained offers a suite of bitcoin financial services built on top of a unique collaborative custody model. These include: buying and selling bitcoin directly to and from cold storage, bitcoin retirement accounts, bitcoin-backed loans, concierge services to educate clients on best security practices, and cold storage solutions for...
-
Windows Engineer and Linux Engineer
2 weeks ago
Austin, United States Resource Informatics Group Inc Full timeJob DescriptionJob DescriptionRole: Windows Engineer and Linux Engineer- 2 positionsLocation: Austin, TXDuration: 3 to 6 monthsRate: $market All Inclusive Job Description The System Engineer is responsible for the design and implement of reliable, stable and secure enterprise infrastructure solutions that facilitate key business services and...
-
Technical Support Engineer
4 days ago
Austin, United States NHRG, Inc. Full timeJob DescriptionJob DescriptionHybrid On-Site/Remote - Austin, TX WORK DESCRIPTION:Provides technical assistance and support over the phone for applications and hardware problems in the Help Desk/Service DeskMaintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, installs, maintains, moves, and...
-
Application Support Engineer
1 day ago
Austin, United States Saxon Global Full timeMUST HAVE FINANCIAL SERVICES EXPERIENCE (Bank or Investment Management ONLY) Qualifications BS/BA degree or equivalent experience Proven expertise in application development and support environment with more than one technology and multiple design techniques Advanced knowledge of development toolset to design, develop, test, deploy, maintain, and...
-
GCP Support Engineer
4 weeks ago
Austin, United States QData Full timeJob Role GCP Support EngineerJob Location Austin TXJob Type Contract & FTE bothUSC and locals onlyMust have Skills Must be comfortable with shift based role Must have either Google Cloud Certification or AWS Infra Certification 3-8 Years of IT experience At least 2+ years of GCP experience
-
GCP Support Engineer
4 weeks ago
Austin, Texas, United States QData Full timeJob Role GCP Support EngineerJob Location Austin TXJob Type Contract & FTE bothUSC and locals onlyMust have Skills Must be comfortable with shift based role Must have either Google Cloud Certification or AWS Infra Certification 3-8 Years of IT experience At least 2+ years of GCP experience
-
IT Support Specialist
4 weeks ago
Austin, Texas, United States Gensler Full timeYour RoleGensler, a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Austin office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They also have a fundamental passion for client...
-
Customer Support Champion
1 week ago
Austin, United States Dealhub Full time** Customer Support Champion** Customer Success USA, Austin **Description** DealHub.io is known for its professional and thorough support team, and its kind and patient attitude. As a hyper-growth company, with more and more customers who choose to work with us, our Support team is expanding and provides enterprise-level assistance to our customers around...
-
Structural Engineer
2 days ago
Austin, United States Fluor Full timeFluor is seeking candidates for the I-35 Capital Express South project in Austin, TX. The approximately 9-mile project will add two non-tolled high-occupancy vehicle managed lanes in each direction along I-35 from U.S. 290 West/State Highway 71/Ben White Boulevard to State Highway 45 Southeast. Fluor’s scope includes a combination of at-grade and elevated...
-
Desktop Support Tech
6 days ago
Austin, United States LJA Engineering Full timeTitle: Desktop Support Technician Division: IT LJA is an employee-owned company, and our people carry pride into their projects and their workplaces. We have talented employees across the nation and are always looking for exceptional individuals to join the LJA team. With 50 office locations, LJA is growing and ready for talented people to help us build our...