Lab Support Engineer
2 weeks ago
***Only apply if you are local to Austin, TX and are comfortable with 100% onsite work***
Title: Lab Support Engineer
Location: Austin, TX 78753 (100% onsite)
Contract Length: Long Term Ongoing Contract
Pay Rate: $30-40/HR
Shift: M-F, 8a-5p is preferred, but flexible for 8 hour day-time shift
Lab Support Engineer will work onsite in a lab environment.
ENGINEERING SERVICES RELATED TO:
- System builds to specifications and system teardowns.
- Online First Article (OFA) builds and setup/teardowns.
- Customer Image Validation, Media Restore, and Image Capture.
- Hardware Library check ins/outs.
- Project work related to Automation and Business Transformation, along with systems support functions.
DAY TO DAY:
- Resource will mainly support OFA (Online First Article), working on pilot builds for the Engineering team and OFA for customers. Supporting Project Engineers (Project Managers).
- Lab Support Engineer will receive a request for a build, (colleague will check equipment in/out of their parts library), Lab Support Engineer will build an environment so the various Engineering teams can tap into that system to ensure the software/images work. The customer can tap in for OFA as well.
ADDITIONAL INFORMATION/REQUIREMENTS:
- Lab Support Engineer will not be customer facing since OFA has gone to a helpdesk – only occasional customer interaction. Because of this, the Hiring Manager is not targeting technical support or helpdesk backgrounds because so much of those roles are scripted.
- Must have hands on experience and/or true lab experience.
- DSView and/or KVM experience is strongly preferred.
- Experience with Cloud, Virtualization and/or RPA experience preferred since Lab Support Engineer will be are using more of these technologies (junior level experience and/or knowledge is acceptable)
- Candidate should be interested in automation and emerging technologies).
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