Desktop Support Tech
3 weeks ago
Division: IT
LJA is an employee-owned company, and our people carry pride into their projects and their workplaces. We have talented employees across the nation and are always looking for exceptional individuals to join the LJA team. With 50 office locations, LJA is growing and ready for talented people to help us build our future. We offer great benefits and are 100% employee-owned.
LJA Engineering is seeking a highly motivated Desktop Support Technician to join our IT Department. This individual will be responsible for answering and resolving technical support issues with workstation hardware & software products, as well as day to day IT operational tasks as required
General Responsibilities:
- Maintain, repair, and troubleshoot computer systems, computer peripherals and software packages.
- Respond and complete detailed support requests, including steps and time to resolve, while meeting SLAs.
- Assist management in creating documentation pertaining to computer troubleshooting and usage.
- Install and update desktop software including but not limited to, AutoCAD/Civil 3D, Bentleyproducts, Office 365, Adobe products,various engineering software applicationsandother basic software programs.
- Image anddeploy newworkstations for new employees including installation, cabling, verify deliverables, andorientation.
- Troubleshoot and provide user support including setup for video conferencing, and printer maintenance/support.
- Train end users on computer, email,audio/video,and telecommunication features and functionality.
- Associate degree and/or equivalent work experience. High school diploma or GED
- Microsoft Networking, Active Directory, TCP/IP,DHCP, DNS, RDP, andVPNaccess required
- Proficient in Microsoft Operating Systems.
- In-depth understanding of LAN concepts
- Ability to prioritize and manage several milestones and projects efficiently.
- Certifications a plus (ITIL,A+, MCP, etc.)
- Excellent customer service skills and strong critical thinking skills
- Ability to multitask and work independently.
- Strong verbal and written communication skills
- 1 year of hands-on experience in Information Technologypreferred.
- Experience working in a medium size business or larger.
- PC imaging and deployment knowledge/experience, Windows O/S.
- Office work and travel between offices for required hands-on tasks.
- Ability to move large packages, personal computers, and other hardware.
- Occasional nights and weekend job duties.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Executive support
7 days ago
Austin, United States Tech Mahindra Full timeJob Description Title- Executive support (desktop/laptop) Location- Austin, TX (USA) (Day1 Onsite). Type- FTE Should have 5+ years Relevant experience in Desktop Support and Administration · VPN Connectivity/Installations · Hardware Setup/configuration, troubleshooting and replacement. · Deploying Laptops...
-
Executive support
2 weeks ago
Austin, United States Tech Mahindra (Americas) Inc. Full timeTitle- Executive support (desktop/laptop)Location- Austin, TX (USA) (Day1 Onsite).Type- FTE Mandatory Skills/JD: Install hardware and peripheral components like disk drives, printers, keyboards, and monitors. Load software packages such as operating systems and office applications. Customize and adapt current programs to satisfy Applied users needs....
-
Desktop/End User Support
2 weeks ago
Austin, Texas, United States Cognizant Technology Solutions Full timeCognizant is seeking a Desktop Support Tech for a full-time opportunity in Austin, TXBenefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee...
-
Desktop Support Engineer
7 days ago
Austin, United States Vimerse InfoTech Inc. Full timeThree to four (3-4) years experience providing IT Infrastructure field support which includes troubleshooting hardware software operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Hands-on experience in installing troubleshooting and fixing desktops ...
-
Desktop Support Engineer
1 week ago
Austin, Texas, United States Vimerse InfoTech Inc. Full timeThree to four (3-4) years experience providing IT Infrastructure field support which includes troubleshooting hardware software operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Hands-on experience in installing troubleshooting and fixing desktops...
-
Desktop Support Technician
2 weeks ago
Austin, Texas, United States Motion Recruitment Full timeOur client is looking for a Desktop Support Technician for a 3-month contract in Euless, TX 75261.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...
-
Desktop Support
1 month ago
Austin, United States eTeam Full timeJob Description : As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Manage a team of 25-30 technicians across locations Manage the reporting of SLAs , Adherence of SLA and contract Manage shift and shift planning...
-
Automation Specialist
7 days ago
Austin, United States T Full timePosition Title : Automation Specialist - Desktop Engineering Location: Austin, TX Responsibilities Design, develop, and maintain automation scripts and workflows for desktop deployments and data migrations of user data, applications, and settings using Autopilot, USMT, PowerShell, Power Platform, and other automation...
-
Austin, TX Desktop Support Technician II
6 days ago
Austin, United States Heunets Full timeWe are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The...
-
Desktop Engineering
2 weeks ago
Austin, United States Headway Tek Inc Full timePosition Title : Automation Specialist - Desktop EngineeringLocation: Austin, TXResponsibilitiesDesign, develop, and maintain automation scripts and workflows for desktop deployments and data migrations of user data, applications, and settings using Autopilot, USMT, PowerShell, Power Platform, and other automation tools.Test and troubleshoot automation...
-
Desktop Engineering
2 weeks ago
Austin, United States Headway Tek Inc Full timePosition Title : Automation Specialist - Desktop EngineeringLocation: Austin, TXResponsibilitiesDesign, develop, and maintain automation scripts and workflows for desktop deployments and data migrations of user data, applications, and settings using Autopilot, USMT, PowerShell, Power Platform, and other automation tools.Test and troubleshoot automation...
-
Desktop Engineering
2 weeks ago
Austin, United States Headway Tek Inc Full timePosition Title : Automation Specialist - Desktop EngineeringLocation: Austin, TXResponsibilitiesDesign, develop, and maintain automation scripts and workflows for desktop deployments and data migrations of user data, applications, and settings using Autopilot, USMT, PowerShell, Power Platform, and other automation tools.Test and troubleshoot automation...
-
Entry Level Desktop Support Role
2 weeks ago
Austin, United States Year Up Full timeYear Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to...
-
Desktop Support Career Training Program
2 weeks ago
Austin, United States Year Up Full timeYear Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to...
-
Desktop Technician
2 weeks ago
Austin, United States Diverse Lynx Full timeTitle: Desktop Technician Location: Austin, TX Duration: Fulltime Job description: Skills: Should have 5+ years Relevant experience in Desktop Support and Administration VPN Connectivity/Installations Hardware Setup/configuration , troubleshooting and replacement. Deploying Laptops with all the updated software Standalone Printer...
-
Computer Field Technician
2 weeks ago
Austin, United States BC Tech Pro Full timeJob Description This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go...
-
Computer Field Technician
2 weeks ago
Austin, United States BC Tech Pro Full timeJob DescriptionJob DescriptionJob DescriptionThis is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.Job Details:This is a 1099/per call positionPay is based solely on the number of calls...
-
Computer Field Technician
5 days ago
Austin, United States BC Tech Pro Full timeJob Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and...
-
Desktop / Laptop Field Technician
3 weeks ago
Austin, United States LanceSoft Full timeJob Description: •s a Field Engineer 4, you will work in a highly directed environment. •Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script. •You will also perform other non-troubleshooting duties. •Direction will be provided by script, help desk or service desk...
-
Computer Field Technician
18 hours ago
Austin, United States BC Tech Pro Full timeJob Description Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop...