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IT Support Engineer

4 months ago

Cerritos, United States Young Systems Corporation Full time
Job DescriptionJob Description

Seeking an IT Support Engineer who has at least a couple of years of experience under their belt. Candidates should be someone who at their core loves people and helping others.

We are located in Cerritos, CA, USA

Job Qualifications:

  • At least 2-3 years of experience in IT Support.

  • Experience in maintaining/setting up domain controllers and users.

  • Experience in Microsoft 365 and Google Workplace (e.g. setting up new users, migrating email data, troubleshooting, etc.)

  • Experience in network administration and troubleshooting network-related issues.

  • Experience in VMWare.

  • Experience working with different backup systems.

  • Experience in PC hardware repair.

Job Duties:

  • Daily monitor internal IT Systems (e.g. domain controller, servers, back-up, UPS, etc.)

  • Monitor the ticketing system (Freshdesk) for support requests and document solutions after resolution.

  • Be a technical point of contact communicating with our software partners to help troubleshoot/resolve system errors and manage projects.

Qualities:

  • People Oriented

  • Optimistic

  • Organized

  • Tenacious

  • Disciplined

Company DescriptionWe are a value-add solutions provider and wholesale distributor in the crazy office technology space We are looking for help in the area of sales, administration, and technical support. If you're looking for opportunities, come check us outCompany DescriptionWe are a value-add solutions provider and wholesale distributor in the crazy office technology space We are looking for help in the area of sales, administration, and technical support. If you're looking for opportunities, come check us out