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Business Systems Analyst
1 month ago
Title: Business Systems Analyst
Rate: $33/hr
Location: Remote – Must be local to Rochester Hills, MI
Note: This is a contract on W2. THIS IS NOT OPEN TO C2C.
Duties
- Demonstrates and applies a broad knowledge of field of specialization through successful completion of moderately complex assignments.
- Successfully applies complex knowledge of fundamental concepts, practices, and procedures of particular area of specialization.
- Demonstrates knowledge of organization's business practices and issues.
- Completes analysis of existing methods to promote effective operations through standardization, improvement, simplification, discontinuance, or other methods.
- Completes recommendations for business processes that ensure alignment with strategic direction; integrates business processes between multiple organizations.
- Completes the coordination of business process changes, assists in implementing system solutions.
- Performs full range of standard work for the professional field.
- Refers complex, unusual problems to others.
- Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations.
- Demonstrates and applies a broad knowledge of field of specialization through successful completion of moderately complex assignments.
- Successfully applies complex knowledge of fundamental concepts, practices, and procedures of particular area of specialization.
- Demonstrates knowledge of organization's business practices and issues.
- Understands and has experience with Service Level Agreements.
- Maintains highest standards of honesty and integrity.
- Maintains confidentiality of employee, customer and corporate information.
- Other duties as assigned.
Skills
- Must have familiarity with Microsoft 365, Outlook, OneDrive
- 5+ years experience supporting users required
- Prior Service Now experience required
- Must have customer service skills/experience
If you think this position is a good fit for you, please reach out to me - feel free e-mail me, or apply to this posting
Andrew Torchine
Atorchine@alinestaffing.com
