IT Business Analyst

2 weeks ago


Forest Hills, New York, United States Mitchell Martin Full time
Position Overview:

Our client, Mitchell Martin, a prominent player in the aviation sector, is in search of an IT Business Analyst to join their dynamic team.

Location: Remote

Position Type: Contract

Role Summary:

The IT Business Analyst will play a crucial role in supporting the IT Enterprise Architecture team. This position involves collaboration with Enterprise Architects, Business Architects, and Solution Architects to develop and maintain essential documentation for IT project planning and execution.

Key Responsibilities:
  • Maintain and update the Enterprise Product/System Inventory.
  • Assist in the creation and upkeep of Enterprise Architecture Blueprints, which illustrate the current and future strategic landscape of the organization, linking Products with Capabilities, Data, and Technologies.
  • Support the development and maintenance of Customer Journeys, correlating User Interfaces and activity flows with Data and Technologies.
  • Perform additional duties as assigned.

Essential Skills and Qualifications:
  • Proficient in reviewing, consolidating, and communicating complex technical documentation in collaboration with technical experts.
  • Ability to critically assess information from various sources, resolve conflicts, and translate high-level information into detailed insights.
  • Collaborate effectively with developers, architects, and subject matter experts to document the technical vision and balance usability with performance requirements.
  • Engage proactively with both internal and external stakeholders to analyze information needs and functional requirements, delivering artifacts such as Functional and Technical Requirements.
  • Strong proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Visio.
  • Familiarity with Confluence and Jira documentation practices.
  • Exceptional verbal and written communication skills.
  • Ability to interact professionally with diverse stakeholders across all organizational levels.
  • Strong interpersonal skills with a demonstrated ability to motivate and influence team members, fostering a positive work environment.
  • Commitment to customer service and understanding the delivery of IT solutions to customers.
  • Adaptability to work in a fast-paced, changing environment.
  • Fundamental knowledge of technology concepts, particularly Microsoft technologies.
  • Ability to work collaboratively and complete tasks with minimal supervision.
  • Effective time management and prioritization skills.

Preferred Experience:
  • Experience in the commercial aviation industry with exposure to IT systems and technologies.
  • Understanding of the Sabre reservations system and related technologies.
  • Familiarity with Business Architecture principles.
  • Knowledge of project management and development methodologies.
  • Understanding of risk management and quality assurance standards.


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