Customer Service Representative

4 weeks ago

Carmel, United States St. Louis Group Full time $42,000 - $45,000
Job DescriptionJob Description

Principal Function: The Customer Service Representative is responsible processing orders and effectively communicating with customers and colleagues.

 

Essential Duties and Responsibilities: Duties include, but are not limited to:

1. Receives customer purchase orders (POs), verifies price, and requests material allocations.

2. Following the established Standard Operating Procedures (SOPs), completes sales order processes accurately and efficiently, including but not limited to entering the orders into the VISCO software, creating and sending shipping documents to the specified warehouses and to the customers, working with freight brokers to locate appropriate carriers, contracting with carriers for prepaid transportation needs, tracking orders to ensure on-time pick-ups and deliveries, creating and executing contingency plans when on-time delivery is not possible, and invoicing the customer/agent once the order is complete.

3. Arranges freight for orders, keeping in mind both cost and reliability.

4. Communicates with inhouse personnel to obtain the allocation lot number and location of materials for each order.

5. Provides Sales Order (SO) confirmations to customers and inhouse personnel.

6. Communicates with Sales Representatives to confirm accurate pricing and commission amounts, and determine contingency and customer communication plans, if a problem occurs with either the materials or shipping process.

7. General admin duties such as but not limited to: taking care of plants or straightening magazine to maintain the reception area, break room and supplies. Collect, sort, distribute or prepare mail, messages or courier deliveries. Greet persons entering the establishment, determine the nature and purpose of the visit and direct or escort them to specific destinations. Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages or schedule appointments. Proofreading (PO's, new customer documents, emails to customers, facilities), transcribing handwritten information (new customer documents, purchase orders, mail), operating a calculator and computer to work with invoices, and other documents.

8. Responds to customer requests and requests from inhouse personnel in the manner prescribed in the Standard Operating Procedures (SOPs).

9. Assists the Accounting Department with invoicing and freight questions.

*In lieu of offering direct health insurance, we provide each regular, full-time employee with a supplemental income stipend.

Company DescriptionSt. Louis Group (SLG) was formed in 2010 and began producing & selling Bolivian Antimony Trioxide (ATO). Rapid product line expansion ensued. Today, SLG is the largest supplier of Chinese manufactured Flame Retardants (FR’s) in the United States. SLG’s alliances with a global network of suppliers, in combination with our domestic manufacturing operations, allow us to offer halogenated and non-halogenated solutions to our customers. At SLG, we are committed to finding innovative technologies that provide greener chemistries, lower cost alternatives, and unique high-performance options.
St. Louis Group now has one of the broadest lines of Flame Retardants and smoke suppressants, including many custom offerings. SLG’s industry experience, reliable supply channels, cutting-edge technologies, and unsurpassed commitment to customer service make us your preferred choice.Company DescriptionSt. Louis Group (SLG) was formed in 2010 and began producing & selling Bolivian Antimony Trioxide (ATO). Rapid product line expansion ensued. Today, SLG is the largest supplier of Chinese manufactured Flame Retardants (FR’s) in the United States. SLG’s alliances with a global network of suppliers, in combination with our domestic manufacturing operations, allow us to offer halogenated and non-halogenated solutions to our customers. At SLG, we are committed to finding innovative technologies that provide greener chemistries, lower cost alternatives, and unique high-performance options.\r
St. Louis Group now has one of the broadest lines of Flame Retardants and smoke suppressants, including many custom offerings. SLG’s industry experience, reliable supply channels, cutting-edge technologies, and unsurpassed commitment to customer service make us your preferred choice.

  • Customer Service Representative

    3 days ago

    Carmel, United States UN Promotional Solutions, Inc. Full time

    Job Summary:     The Customer Service Representative (CSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met.  As the Customer Service Representative,...

  • AT&T Customer Service Representative

    2 weeks ago

    Carmel, United States Pinakle Full time

    Job DescriptionJob DescriptionPinakle is seeking a tenacious AT&T Customer Service Representative to join our dynamic team! We are a rapidly growing sales firm in the Indianapolis area that works alongside prominent clients in the telecommunications industry, including AT&T. Our goal is to connect customers to our clients' efficient and reliable...

  • Customer Service Representative

    3 months ago

    Carmel, United States The Cake Bake Shop Admin LLC Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeThe Customer Service Representative plays a crucial role in our office organization and is responsible for various administrative tasks. This team member is responsible for developing strong relationships with customers, departments, and employees. In addition to day-to-day assistance in managing...

  • Customer Service Representative

    7 days ago

    Carmel, United States Stretch Zone Full time

    Job Summary:The Customer Service Representative is the lead contact for all clients, guests, and prospects. Essential to the day-to-day operations of the store, this role monitors client sessions to ensure guests are on time for appointments.This position also helps promote current client renewals and is directly responsible for the acquisition of new...

  • Customer Service Representative

    3 months ago

    Carmel, United States CorVel Full time

    ** Customer Service Representative** **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO005219 Showing 1 location **Job Details** **Description** **JOB SUMMARY:** Responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state...

  • Customer Service Representative

    3 weeks ago

    Carmel, United States Lawn Doctor Full time

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone,...

  • Customer Service Representative

    2 days ago

    Carmel, Indiana, United States Joshua Lane - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Joshua Lane - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional service to our customers and helping them achieve their goals.ResponsibilitiesEstablish and maintain strong...

  • Customer Service Representative

    2 days ago

    Carmel, New York, United States John Grana - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at John Grana - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional client experiences that drive business growth and customer satisfaction.Key ResponsibilitiesClient Relationship...

  • Entry Level Customer Service Representative

    3 weeks ago

    Carmel, United States Pinakle Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...

  • Customer Service Representative

    3 months ago

    Carmel, United States OneZone Full time

    **Customer Service Representative (Teller)** Feb 18, 2022 Operates a tellers window by providing prompt, efficient, accurate and high-quality customer service. Represents the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to appropriate staff. Essential Functions: Uphold the Culture of...

  • Customer Service Representative

    2 days ago

    Carmel, Indiana, United States Washington Prime Group Full time

    **Job Summary**Washington Prime Group is seeking a highly skilled and experienced professional to join our team as a Guest Services Representative. This role will be responsible for enhancing the overall success of our mall through the implementation of marketing programs, community events, and administrative support.**Key Responsibilities**• Assist in the...

  • Customer Service and Sales Representative

    2 weeks ago

    Carmel, Indiana, United States The Lash Lounge Full time

    Benefits:Performance-based bonusesCompany gatheringsCompetitive compensationEmployee discountsProfessional development opportunitiesWe are looking for enthusiastic, personable, sales-driven individuals to join The Lash Lounge Carmel as Customer Service and Sales Representatives.Position: Part-Time Customer Service and Sales RepresentativeAbout Us: The Lash...

  • Insurance Customer Service Representative

    2 days ago

    Carmel, Indiana, United States Lilly Zhang-Farmers Insurance Agency Full time

    Job OverviewLilly Zhang-Farmers Insurance Agency is seeking a highly skilled and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of...

  • Insurance Customer Service Representative

    3 months ago

    Carmel, United States Lilly Zhang-Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...

  • Insurance Customer Service Representative

    3 months ago

    Carmel, United States Indiana Farm Bureau Full time

    Insurance Customer Service Representative Carmel , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine...

  • Customer Service and Sales Representative

    7 days ago

    Carmel, Indiana, United States The Lash Lounge Carmel - Central Full time

    Job OverviewBenefits:Performance-based bonusesCompany eventsCompetitive salary packageEmployee discounts on servicesOpportunities for training and professional growthPosition Summary:We are looking for enthusiastic, friendly, and sales-driven individuals to join our team at The Lash Lounge Carmel as Customer Service and Sales Representatives.About Us: The...

  • BMV Intermittent Customer Service Representative

    3 weeks ago

    Carmel, United States IN Auditor of State Full time

    Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real...

  • BMV Intermittent Customer Service Representative

    3 weeks ago

    Carmel, United States State of Indiana Full time

    Select how often (in days) to receive an alert: Requisition ID: 445339 Location: Carmel, IN, US, 46032 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust...

  • BMV Intermittent Customer Service Representative

    2 months ago

    Carmel, United States State Of Indiana Full time

     Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a...

  • BMV Intermittent Customer Service Representative

    1 month ago

    Carmel, United States State Of Indiana Full time

     Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a...