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Inside Sales Call Center Representative

2 months ago

Buford, United States Wagner - Oakwood Full time $18 - $25
Job DescriptionJob Description

MUST have previous CRM and call center experience. Strong candidates possess some sales experience (inbound/outbound call center preferred), good speaking ability, a persuasive attitude, and a desire for personal and professional growth.

  • Make 85-100 Outbound Calls per Day
  • Be aggressive
  • Use a set series of scripted call guidelines on every call

Sales Requirements:

  • Develop relationships with customers to maintain a continuous flow of work
  • Build a lead pipeline from referrals of existing accounts
  • Consistently secure new business for the region through prospecting
  • Work to build partnerships with Distributors to increase sales pipelines
  • Utilize your sales skills and the provided solutions toolbox to recover accounts or to increase profitability from existing active accounts
  • Upsell customers on repair services, as well as the purchase of new or refurbished equipment
  • Provide customers with Sales Quotations when necessary and follow up on those quotations to ensure they progress into orders
  • Contribute to a work environment that fosters pride in being part of a winning team and promote personal growth

Technical Requirements:

  • Create, Send, and follow up on RMA’s (Return Materials Authorization) to customers based on company standards, as well as customer specific requirements
  • Use a custom Sales CRM database to ensure that accounts are in good standing and being contacted on the required rotation for the allotted account type
  • Be proficient on the computer and able to type at least 30 WPM
Company DescriptionWagner StaffingCompany DescriptionWagner Staffing