Night Manager
4 weeks ago
City Wide Facility Solutions is actively seeking a Night Manager for our Franchise location in Louisville, KY.
City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Louisville, one of more than 70 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.
Objective
The Night Manager is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). The Night Manager must be able to work independently and with others, in any type of facility including but not limited to; industrial, manufacturing, office, medical, retail, etc. The Night Manager must also be able to exercise good judgment in reporting client concerns to management and seeking the involvement of others in order to best meet clients’ needs.
Essential functions
- Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems.
- Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
- Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
- Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
- Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
- Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
- Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
- Other duties as necessary.
Requirements
- High school diploma required or equivalent experience in commercial janitorial services industry.
- Three years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
- Strong planning, organization skills, and attention to detail.
- Excellent communication and interpersonal skills.
- Must be innovative and strive for continuous process improvement.
- MS Office, Internet skills required
Compensation: $16.00 -$17.00 based on experience
Physical Demands
The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.
-
Night Manager
3 months ago
Louisville, United States City Wide Facility Solutions Full timeJob DescriptionJob DescriptionCity Wide Facility Solutions is actively seeking a Night Manager for our Franchise location in Louisville, KY.City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide...
-
Night Security Operations Manager
7 days ago
Louisville, Kentucky, United States Derby City Gaming Downtown, LLC Full timePosition OverviewJoin a dedicated team where your contributions are valued, and enjoy competitive compensation along with excellent benefits.At Derby City Gaming Downtown, we recognize that our success is driven by our exceptional team members. We provide a comprehensive benefits package to support your commitment to making our establishment a premier...
-
Night Auditor
3 months ago
Louisville, United States Myriad Hotel Full timeJob Title: Overnight Guest Service Agent - Night AuditorCompensation:$18/hrSome of our awesome job perks! Weekly pay Holiday pay Discounts on dining and room rates Delicious family style meal every day! Free To Be, Inclusion & Diversity As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection,...
-
Night Auditor
3 months ago
Louisville, United States Myriad Hotel Full timeJob Title: Overnight Guest Service Agent - Night AuditorCompensation:$18/hr The Myriad Hotel is seeking to hire a dedicated and detail-oriented Night Auditor to join our team and help ensure exceptional guest experiences during the overnight hours by providing efficient and attentive service and performing night auditing duties. Some of our awesome job...
-
Night Auditor
3 months ago
Louisville, United States Myriad Hotel Full timeJob DescriptionJob DescriptionJob Title: Overnight Guest Service Agent - Night AuditorCompensation:$18/hrSome of our awesome job perks!Weekly payHoliday payDiscounts on dining and room ratesDelicious family style meal every day!Free To Be, Inclusion & DiversityAs a purpose-led, performance-driven company, we strive to foster a culture of belonging based on...
-
Night Auditor
3 months ago
Louisville, United States Myriad Hotel Full timeJob DescriptionJob DescriptionJob Title: Overnight Guest Service Agent - Night AuditorCompensation:$18/hrThe Myriad Hotel is seeking to hire a dedicated and detail-oriented Night Auditor to join our team and help ensure exceptional guest experiences during the overnight hours by providing efficient and attentive service and performing night auditing...
-
Night Audit
3 months ago
Louisville, United States O'Reilly Hospitality Management Full timeJoin our team! Now hiring Night Auditor - Cambria Louisville Downtown - Whiskey Row Cambria Louisville Downtown - Whiskey Row is proudly managed by O'Reilly Hospitality Management, LLC (OHM). About Us:At OHM, we're dedicated to fostering a supportive and inclusive work environment where every team member has the opportunity to make a real impact. Join us and...
-
Night Operations Specialist
2 weeks ago
Louisville, Kentucky, United States Myriad Hotel Full timeJob Title: Overnight Guest Services CoordinatorCompensation: $18/hrBenefits: Weekly payHoliday payDiscounts on dining and room ratesComplimentary family-style meal dailyCommitment to Inclusion & DiversityAs a purpose-driven organization, we prioritize a culture of belonging rooted in respect, connection, openness, and authenticity. We are dedicated to...
-
Night Auditor
3 weeks ago
Louisville, United States Courtyard Louisville Ne Full timeJob Summary: $17/HR! 11PM-7AM Availability Required Weekends Required The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports...
-
Night Auditor
4 days ago
Louisville, Kentucky, United States Hampton Inn Louisville Downtown Full timeJob SummaryThe Hampton Inn Louisville Downtown is seeking a highly skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and reports, as well as providing exceptional guest service.Key Responsibilities:Reconcile all hotel cashier transactions and review...
-
Hotel Night Auditor
2 weeks ago
Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full timeDescription Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply...
-
Hotel Night Auditor
1 month ago
Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full timeDescription Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll...
-
Hotel Night Auditor
1 month ago
Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full timeJob DescriptionJob DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an...
-
Hotel Night Auditor
2 weeks ago
Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full timeJob DescriptionJob DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true...
-
Night Auditor
4 days ago
Louisville, Kentucky, United States Myriad Hotel Full timeJob Title: Overnight Guest Service Agent - Night AuditorJob Summary:The Myriad Hotel is seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for providing exceptional guest experiences during the overnight hours by handling guest check-in and check-out processes, resolving guest inquiries...
-
Hotel Night Auditor
1 week ago
Louisville, Kentucky, United States Holiday Inn Express & Suites Louisville Downtown Full timeJob Summary:We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Holiday Inn Express & Suites Louisville Downtown. As a Night Auditor, you will play a critical role in ensuring the financial accuracy and integrity of our hotel operations.Key Responsibilities:Guest Experience: Ensure every hotel guest has a pleasant stay by...
-
Night Auditor
2 days ago
Louisville, Kentucky, United States Myriad Hotel Full timeJob Title: Overnight Guest Service Agent - Night AuditorCompensation: $18/hourSome of our awesome job perksWeekly payHoliday payDiscounts on dining and room ratesDelicious family-style meal every dayFree To Be, Inclusion & DiversityAs a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness,...
-
Hotel Night Audit Coordinator
1 week ago
Louisville, Kentucky, United States AJS Hotels Full timeNight Auditor - AJS Hotels (Full-Time, Overnight)Department: Front Office Location: Not SpecifiedJob OverviewThe Night Auditor is responsible for the accurate reconciliation of daily financial transactions and ensuring exceptional guest service during overnight hours. This role involves addressing guest inquiries, resolving complaints, and maintaining the...
-
Hotel Night Auditor
1 week ago
Louisville, Kentucky, United States Holiday Inn Express & Suites Louisville Downtown Full timeJob Summary:We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Holiday Inn Express & Suites Louisville Downtown. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our front office and providing exceptional customer service to our guests.Key Responsibilities:Guest Services: Ensure every...
-
Night Auditor
2 weeks ago
Louisville, United States Hampton Inn Louisville Downtown Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...