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Hotel Night Auditor

2 months ago

Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full time
Job DescriptionJob DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply todayCompensation:

$15 - $16 hourly

Responsibilities:
  • Make sure every hotel guest has a pleasant stay
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications:
  • High school diploma or equivalent required; some college preferred
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Flexible overnight hours are required
  • Great communications. and excellent customer service skills are required
About Company

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 500 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.