Account Manager

2 weeks ago


Madison, United States Stones River Electric Full time
Job DescriptionJob Description

Stones River is seeking a Customer Care Representative to join our team You will be responsible for assisting internal and external customers by providing service and billing information to both.


Responsibilities:

  • Incoming and Outgoing Phone calls
  • Processing of customer service requests
  • Updating customer portals
  • Working with Stones River Service Coordinators and notifying customers of service dates
  • Uploading documentation to customer portals as well as accounting/work order system
  • Data entry

Qualifications:

  • Must be detail oriented
  • Must have a working knowledge of Excel and Microsoft Office
  • Must have at least 3 years of service customer care experience

We provide:

  • Excellent career advancement opportunities
  • In-house training
  • A career with a rapidly growing company in a rapidly growing market

Compensation:

  • Hourly to start with opportunities for growth
  • Medical, dental & vision
  • Life Insurance Benefit
  • Paid Holidays
  • Vacation
  • 401K Match
  • Sign-On/Referral Bonus after 90 days


To apply:

Qualified candidates please email your resume or work history.
We are an equal opportunity employer.

Company DescriptionStones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industryCompany DescriptionStones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry
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