Employee Benefits Account Manager

4 weeks ago


Madison, United States 5G Benefits & Insurance Full time

We are excited to add an additional

Employee Benefits Account Manager

to our team to keep up with the growth If you have prior experience working in employee benefits, have a strong focus on customer service, and are detail-oriented, this is the role for you

Responsibilities Serve as the main point of contact for ongoing plan administration, service issues, implementation, employee communication(s), and open enrollment. Complete various marketing materials overviewing company benefits, including creating video vaults. Perform administrative tasks related to all types of employee benefit programs for assigned clients, including group medical, dental, vision, life, disability, Health Savings Accounts, and voluntary benefits Resolve employee issues through customer service, including resolution of escalated issues Works with carriers and other administrators to obtain data required for analysis and quoting

Qualifications Active life and health licenses in the state of Wisconsin Preferably 2+ years of experience working in group benefits/insurance Strong emphasis on customer service and relationship building Excellent verbal and written communication skills

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