Employee Benefits Account Manager
4 weeks ago
We are excited to add an additional
Employee Benefits Account Manager
to our team to keep up with the growth If you have prior experience working in employee benefits, have a strong focus on customer service, and are detail-oriented, this is the role for you
Responsibilities
Serve as the main point of contact for ongoing plan administration, service issues, implementation, employee communication(s), and open enrollment.
Complete various marketing materials overviewing company benefits, including creating video vaults.
Perform administrative tasks related to all types of employee benefit programs for assigned clients, including group medical, dental, vision, life, disability, Health Savings Accounts, and voluntary benefits
Resolve employee issues through customer service, including resolution of escalated issues
Works with carriers and other administrators to obtain data required for analysis and quoting
Qualifications
Active life and health licenses in the state of Wisconsin
Preferably 2+ years of experience working in group benefits/insurance
Strong emphasis on customer service and relationship building
Excellent verbal and written communication skills
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