Sales / Job Captain

2 months ago


KailuaKona, United States International Stone Company Full time
Job DescriptionJob Description

Role and Responsibilities

This position will be tasked with providing outstanding customer service to new and established customers. This role reports directly to company leadership and has accountability to the team.

• Provide timely estimates to customers for custom materials.

• Provide customers with regular status updates on custom orders.

• Serve as subject matter expert for stone and tile materials to customers, architects, designers, and contractors.

• Present Texture Inc materials to new prospective customers

• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.

• Communicate effectively with clients and team members to interpret their requirements and needs

• Collaborate with internal and external teams on continuous improvement of the customer experience

• Perform other sales and project management related functions as directed by leadership

 

Qualifications and Education Requirements

• Bachelor’s degree or equivalent experience in Project Management

• Construction trade experience strongly preferred

 

Preferred Skills

• Customer relationship management

• Ability to read and interpret construction documents

 

 


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