Parts Sales Person

3 weeks ago

KailuaKona, United States Kiser Motorcycles Full time
Job DescriptionJob Description

Kiser Motorcycles is currently seeking qualified, self-motivated, honest, reliable, full time applicants who value customer service and providing top-notch service in our busy parts department Please reply to this post with a resume and a little about yourself. Always include an email address and phone number.
See below for general outline of the open positions.

Job description
Are you a self-proclaimed powersports enthusiast with an unparalleled knowledge of parts and accessories? Do you thrive in a fast-paced environment where you can connect with fellow riders and help them find the perfect components for their machines? If so, we have an exciting opportunity for you

We are seeking a passionate and customer focused Powersports Parts Counter person to join our team As the go-to expert for all things parts-related, you will play a vital role in providing exceptional service and ensuring riders have everything they need to fuel their adventures.

Responsibilities:

Parts Guru: Be the authority on powersports parts and accessories, leveraging your extensive knowledge to assist customers in finding the right components for their specific needs. Offer expert advice, identify suitable options, and recommend upgrades that enhance performance and style.

Customer Delight: Interact with riders, mechanics, and enthusiasts, building strong relationships based on trust and expertise. Deliver outstanding customer service by providing accurate information, addressing inquiries, and resolving issues promptly.

Order Management: Utilize your organizational skills to manage parts orders efficiently.

Technical Support: Collaborate with service technicians with parts-related issues and guidance. Assist with interpreting technical diagrams and specifications to ensure accurate selection and installation of parts.

Upselling Opportunities: Identify upselling opportunities by understanding customer needs and recommending additional parts, accessories, or complementary products that enhance the overall riding experience.

Team Player: Collaborate with the service department, sales team, and other staff members to create a seamless customer experience. Share knowledge, provide
support, and contribute to the overall success of the dealership.

Requirements:
• Passionate about powersports vehicles, including motorcycles, UTVs, ATVs, dirt bikes, and scooters.
• Previous experience in a parts counter or retail environment, preferably in the powersports industry.
• Exceptional customer service and communication skills.
• Strong technical knowledge of powersports parts, accessories, and applications.
• Detail-oriented with excellent organizational and multitasking abilities.
• Ability to work under pressure in a fast-paced environment.
• Proficient in parts ordering systems and inventory management.
• Familiarity with technical diagrams and parts catalogs.
• Team player with a positive attitude and a genuine desire to help customers.

Benefits:
• PTO: 14 days of PTO after one year.
• HMAA Medical, Dental, Vision.
• Simple IRA plans and company matching.
• Hourly Wage, and after 3 months possibility of hourly plus commission.

Company DescriptionPowersports Dealership sales, parts and service.Company DescriptionPowersports Dealership sales, parts and service.

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