Front Office Administrator

2 months ago


Phoenix, United States Vensure Employer Services Full time
Job DescriptionJob Description

Job Summary: As a Front Office Administrator, you will be the first point of contact for our patients. Your role will be vital in ensuring smooth and efficient operations at the front desk, providing excellent customer service, and supporting our dental team. We are looking for someone with a friendly demeanor, strong organizational skills, and a passion for delivering outstanding patient care.

Key Responsibilities:

  • Greet and check in patients with a warm and friendly attitude
  • Manage patient appointments, scheduling, and confirmations
  • Handle phone calls, emails, and patient inquiries promptly and professionally
  • Process patient registration, insurance verification, and billing
  • Maintain accurate patient records and ensure confidentiality
  • Assist with the coordination of patient flow and wait times
  • Support the dental team with administrative tasks as needed
  • Uphold the cleanliness and organization of the front office area
  • Foster a positive and welcoming environment for patients and staff

Qualifications:

  • 3+ years in a dental office setting is preferred
  • Previous experience using Dentrix
  • Excellent customer service and communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in dental office software and Microsoft Office Suite
  • Knowledge of dental insurance processes and billing is a plus
  • Ability to work well in a team and independently
  • High school diploma or equivalent; additional qualifications in office administration are a plus

Schedule:

  • Regular hours are Monday - Thursday with future additions of a 1/2 day schedule for Fridays

Benefits:

  • Competitive salary based on experience plus a generous bonus structure
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and growth
  • A supportive and friendly work environment

 

Package Details

Comprehensive Benefits:

  • Sick Time: Earned up to 40 hours of sick time annually.
  • Paid Time Off (PTO): Earn up to 40 hours of PTO in your first year, increasing to 48 hours year 2 and beyond.
  • Health Insurance: Enjoy the company-elected health insurance plan with 50% coverage in your first year and 75% coverage in your second year.
  • Dental Plans: Benefit from an in-office dental plan for employees, with a discounted family plan option. Alternatively, you can choose to purchase a separate dental insurance plan.
  • Voluntary Benefits: Access optional Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance plans (self-funded).
Company DescriptionAbout Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). Vensure and its service providers collectively have more than $60 Billion in annual payroll processed, over 2.62 million worksite employees served. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.comCompany DescriptionAbout Us\r
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). Vensure and its service providers collectively have more than $60 Billion in annual payroll processed, over 2.62 million worksite employees served. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com

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