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Domestic Logistics Coordinator

4 months ago

Romulus, United States Focus Logistics Inc (SBA Global DTW) Full time
Job DescriptionJob Description

We are looking to fill a Logistics Coordinator position for our Freight Forwarding team. The individual best suited for this role is able to quickly master the Dispatch and Operations side of our business.

A Logistics Coordinator provides superior customer service that supports our operations team. You will use multiple resources to monitor, track, and update load statuses. We will look to you to help further establish and uphold our brand as we strive to continue to innovate industry standards and enhance service levels further

Operational Duties Include, But are not Limited to:

  • Utilize multiple systems to help support daily business operations
  • Track and trace shipments from pickup to delivery, providing up to date details in TMS (Transportation Management System)
  • Create shipping documents, including HAWB, MAWB, and LTL BOLs
  • Identify best carriers to suite all modes of transportation and create bookings: Air, Road, and Rail
  • Plan local pickup and delivery routes, monitor driver progress, and update Dispatch software with new shipments
  • Provide superior customer service to carriers and clients
  • Responsible for handling high volume of e-mail and phone calls each day
  • Communicate and handle email requests effectively with internal and external business partners
  • Utilize problem solving skills effectively through all avenues of communication
  • Foster teamwork mentality to support continuous improvement in the organization
  • Uphold professionalism in the workplace
  • Research discrepancies and resolve variances in alignment with processes and workflow
  • Validate business partner invoices for accuracy; correspond with key stakeholders to resolve inaccuracies or issues
  • Complete daily tasks and monitor activities to ensure efficiency throughout the week
  • Partner with the leadership and operations teams to identify, improve and implement effective process changes
  • Manage and monitor improvement actions to measure the success of changes and enhancements

Skills and Requirements Needed to Succeed at Focus Logistics (SBA Global):

  • Ability to work in a fast-paced and goal driven office environment
  • Strong multi-tasking abilities
  • Exceptional customer service experience
  • Detail oriented
  • Ability to adapt to change
  • Knowledge of the logistics market and industry trends is a plus
  • Experience working in freight forwarding is a plus
  • Proficient in Microsoft Office with emphasis on Outlook and Excel
  • Clear and concise verbal and written communication skills; ability to communicate well with customers, associates and management in a professional manner
  • Reliable transportation, excellent attendance, and a flexible schedule

Our Logistics Coordinators provide crucial support to our operations teams which allows Focus Logistics Inc. (SBA Global) to provide superior service, their role is vital to what we stand for. If being a part of an industry changing, rapidly growing team excites you, apply today

Company DescriptionAt Focus Logistics (SBA Global DTW) we know the way to foster a positive and enthusiastic workplace environment is to FOCUS on our people. We provide our team with cutting edge technology and the unique ability to make "on the spot" decisions without fear. We have the unique structure of an intimate local team backed by a vast network of 46 offices within the US and countless partners across the world.

Our mission statement is:

To provide a high quality of service oriented logistics services to the shipping community by creating an exciting, rewarding workplace where ordinary people can accomplish extraordinary things with enthusiasm and professionalism.

Our FOCUS is on making our work environment upbeat, energetic and engaging. We believe this energy will cultivate the best outcome for proactive customer interactions. If you are looking for a data entry job, THIS IS NOT IT. We need individuals who are ready and willing to break industry standards, to creatively solve time sensitive and complex logistics challenges by utilizing an extensive network of resources we provide along with the element that only you can provide.....you.

Are you ready for your ideas and strategies to be considered at the highest level of the company?
Are you ready to contribute to a company and KNOW you are a key element of that team's success?
Are you ready to take on the responsibility of creating a culture of accountability?
Are you ready to be excited to come to work?

If you said yes, you may be ready to FOCUS with us.Company DescriptionAt Focus Logistics (SBA Global DTW) we know the way to foster a positive and enthusiastic workplace environment is to FOCUS on our people. We provide our team with cutting edge technology and the unique ability to make "on the spot" decisions without fear. We have the unique structure of an intimate local team backed by a vast network of 46 offices within the US and countless partners across the world.\r
\r
Our mission statement is:\r
\r
To provide a high quality of service oriented logistics services to the shipping community by creating an exciting, rewarding workplace where ordinary people can accomplish extraordinary things with enthusiasm and professionalism.\r
\r
Our FOCUS is on making our work environment upbeat, energetic and engaging. We believe this energy will cultivate the best outcome for proactive customer interactions. If you are looking for a data entry job, THIS IS NOT IT. We need individuals who are ready and willing to break industry standards, to creatively solve time sensitive and complex logistics challenges by utilizing an extensive network of resources we provide along with the element that only you can provide.....you.\r
\r
Are you ready for your ideas and strategies to be considered at the highest level of the company? \r
Are you ready to contribute to a company and KNOW you are a key element of that team's success? \r
Are you ready to take on the responsibility of creating a culture of accountability?\r
Are you ready to be excited to come to work?\r
\r
If you said yes, you may be ready to FOCUS with us.