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Logistics and Supply Chain Coordinator

2 months ago

Romulus, Michigan, United States Expeditors International Full time
Job Title: After Hours Logistics and Supply Chain Customer Service Agent

Join Expeditors International, a leading logistics company, as a Logistics and Supply Chain Customer Service Agent. In this role, you will be responsible for ensuring smooth and timely freight process flow, meeting customer expectations.

Key Responsibilities:

  • Ensure accurate and timely data entry into our operational system
  • Track and trace shipment files daily
  • Scan and validate documents
  • Communicate with customers to arrange domestic or international shipments
  • Collaborate with service providers to ensure timely pickup and delivery of shipments
  • Contribute to process improvements and best practices

Requirements:

  • High school diploma required; associate or bachelor's degree preferred
  • 6-12 months of customer service experience
  • Effective communication and problem-solving skills
  • Proficient in Microsoft Office products
  • Fluent in English

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

About Expeditors International:

Expeditors International is a Fortune 500 company dedicated to providing exceptional customer service and logistics solutions. We foster a culture of innovation, teamwork, and continuous improvement.