Veterinary Client Service Representative

4 weeks ago


Prospect Park, United States Prospect Park Veterinary Clinic Full time $16 - $20
Job DescriptionJob Description

Job Summary:

We are seeking an experienced, outgoing and detail oriented individual to join our hospital as a Veterinary Client Service Representative. Our client service representatives must have an inviting personality because they are the first face of the practice. Prospect Park Veterinary Clinic is a small practice, but we have a huge heart A love for our animals and patients is of the highest importance. We also prioritize excellent customer service, time management with a focus on team work and communication. If you are positive and hard working, with a growth mindset, we want to hear from you

Responsibilities:

- Greet and welcome guests as soon as they arrive at the office

- Check in clients and check out clients

- Answer, screen and forward incoming phone calls

- Ensure lobby area is tidy and presentable

-Ability to write clear medical notes in patient record

- Ability to read and interpret a patient's medical records

- Ability to triage and educate clients over the phone with doctor's recommendations

Qualifications:

- Basic knowledge of diseases processes and medical terminology

-Maintain clear communication between doctors and fellow staff members

- Must be professional with outstanding customer service and phone etiquette

- Basic Math skills / Money Handling

-Ability to stand, walk or sit for prolonged periods of time

-Ability to lift up to 30 pounds without assistance

-Basic knowledge of computer and office equipment

We offer health insurance, PTO, 401k/match, scrub allowance, continuing education compensation and license renewal allowance (for CVT) Join our team and apply now We look forward to hearing from you



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