Current jobs related to Account Manager - Park Ridge - PCMI LLC

  • Account Manager

    4 weeks ago

    Park Ridge, Illinois, United States jt restko - State Farm Agent Full time

    Job OpportunityAt jt Restko - State Farm Agent, we are seeking a highly motivated and customer-focused Account Manager to join our team. As an Account Manager, you will play a vital role in growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments. You will improve the lives of our...

  • Retail Account Manager

    2 weeks ago

    Park Ridge, Illinois, United States Acosta Group Full time

    Job Title: Retail Account ManagerWe are seeking a highly motivated and results-driven Retail Account Manager to join our team at Acosta Group. As a Retail Account Manager, you will be responsible for increasing sales volume through perfect on-shelf execution and product availability for Gillette.Key Responsibilities:Develop and execute sales strategies to...

  • Retail Account Manager

    2 weeks ago

    Park Ridge, Illinois, United States Acosta Group Full time

    Job Title: Retail Account ManagerAcosta is seeking a highly motivated and results-driven Retail Account Manager to join our team. As a key member of our sales and marketing team, you will be responsible for increasing sales volume through perfect on-shelf execution and product availability for Gillette.Key Responsibilities:Build and maintain strong...

  • Cost Accounting Supervisor/Manager

    3 weeks ago

    Park Ridge, United States Vaco Full time

    At Vaco,we help you get the advantage over your competition! We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; moreover, our recruiters have direct access to HR departments and hiring managers. Right now, we have an excellent opportunity with a leading company for a Cost Accounting Supervisor with at least...

  • Retail Account Manager

    4 days ago

    Park Ridge, Illinois, United States Acosta Group Full time

    About the Role:We are seeking a highly motivated and results-driven Retail Account Manager to join our team at Acosta Group. As a key member of our sales and marketing team, you will be responsible for increasing sales volume through perfect on-shelf execution and product availability for Gillette.Key Responsibilities:Develop and execute sales strategies to...

  • Sr. Accountant

    1 month ago

    Park Ridge, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Senior Accountant in the northerns suburbs. The selected candidate's primary role will include tasks such as review and preparation of financial statements, journal entries, balance sheet reconciliations, cash management, financial controls, and financial reporting processes....

  • Accounting Supervisor

    3 weeks ago

    Park Ridge, New Jersey, United States Vaco Full time

    Job Title: Accounting SupervisorWe are seeking an experienced Accounting Supervisor to join our team at Vaco. As an Accounting Supervisor, you will be responsible for leading financial close for domestic entities, including SOX controls and Balance Sheet Reconciliations.Key Responsibilities:Proactively lead thoughtful analysis regarding the Supply Chain...

  • Senior Accountant

    4 days ago

    Park Ridge, Illinois, United States Group1001 Full time

    Job SummaryThe Senior Accountant will be responsible for the review and preparation of journal entries, balance sheet reconciliations, cash management, financial controls, and the financial closing and financial reporting processes. This role requires strong knowledge of insurance financial systems and a good understanding of the health insurance industry,...

  • Accounts Receivable

    1 month ago

    Park Ridge, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionAccounts Receivable Specialist LHH Recruitment Solutions is hiring for an Accounts Receivable Specialist in Park Ridge, IL. This role will be onsite and seeking a candidate long term. This is a temp to hire opportunity. Type: Temp to hire Worksite Location: 100% onsite in Park Ridge, IL Hours: Monday – Friday; 8am –...

  • Accounts Receivable Specialist

    4 weeks ago

    Park Ridge, Illinois, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking an experienced Accounts Receivable Specialist to join our team at LHH Recruitment Solutions. As an AR Specialist, you will be responsible for managing cash applications, scanning checks, and coding and posting checks to their proper accounts.Key Responsibilities:Cash applications and scanning checksSorting mail – pulling checks...

  • Account Manager

    2 weeks ago

    Park Ridge, United States Chris Collins - State Farm Agent Full time

    Benefits: Salary PLUS Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As Account Manager - State Farm Agent Team Member for Chris Collins - State Farm Agent, you are vital to...

  • Staff Accountant Senior

    1 month ago

    Park Ridge, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionStaff Accountant SeniorLHH Solutions is a leading HR Solutions firm based and currently seeking an experienced Senior Accountant with over 8 years in the field to join the dynamic finance team. The ideal candidate will have advanced proficiency in Excel, including complex functions and data analysis, and the ability to adapt...

  • Account Manager

    4 weeks ago

    Park Ridge, Illinois, United States ecomaids of New Hyde Park-Great Neck-Port Washington Full time

    About UsArmando Perez State Farm is a well-established and respected insurance agency that has been serving the local community for over 15 years. We take pride in our commitment to providing excellent service and comprehensive insurance solutions to our valued clients. As a State Farm agency, we are backed by a powerful brand known for its integrity and...

  • Senior Accounting Manager

    2 weeks ago

    Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleWe are seeking a highly skilled Senior Accounting Manager to join our team at Verizon. As a key member of our Accounting organization, you will play a critical role in driving our financial reporting and compliance initiatives.Key ResponsibilitiesAssist senior management in making critical business decisions by providing accurate accounting...

  • Senior Accounting Manager

    4 weeks ago

    Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleWe are seeking a highly skilled Senior Accounting Manager to join our team at Verizon. As a key member of our Accounting organization, you will play a critical role in driving our business forward by providing accurate and timely financial information.Key ResponsibilitiesAssist senior management in making critical business decisions by...

  • Senior Accounting Manager

    3 days ago

    Park, United States Ulteig Engineers , Inc. Full time

    Job DescriptionWe are seeking a highly skilled Senior Accounting Manager to join our team at Ulteig Engineers, Inc.The successful candidate will be responsible for overseeing the accounting team, ensuring accurate and timely financial reporting, and implementing process improvements to enhance efficiency and effectiveness.Key Responsibilities:Lead and manage...

  • Accounting Manager

    2 weeks ago

    Winter Park, Florida, United States Jobot Full time

    Accounting Manager Job DescriptionWe are seeking a highly skilled Accounting Manager to join our team in the construction industry. This is a permanent position that offers an exciting opportunity to play a fundamental role in our financial management.Key Responsibilities:Oversee and manage the general accounting functions, including accounts payable,...

  • Accounting Manager

    4 weeks ago

    Winter Park, Florida, United States Jobot Full time

    Job OpportunityWe are seeking a highly skilled Accounting Manager to join our team in the construction industry. This is a permanent position that offers an exciting opportunity to play a fundamental role in our financial management.Responsibilities:Oversee and manage the general accounting functions, including accounts payable, accounts receivable, general...

  • Accounting Manager

    4 weeks ago

    Tinley Park, United States Creative Financial Staffing Full time

    Our client is a worldwide leader in the distribution of consumer goods is seeking an Accounting Manager to join its accounting team. Fantastic opportunity to work for leadership that promotes personal and professional growth. Why Work for the Company as an Accounting Manager: Opportunities for growth within the company Hybrid work schedule Work life...

  • Accounting Manager

    1 week ago

    Park City, Montana, United States Italic Full time

    At Italic, we're redefining luxury by creating a world where high-end goods are accessible to all. As our Accounting Manager, you'll play a crucial role in maintaining the financial backbone of our company. Your responsibilities will include managing bookkeeping, financial reporting, and ensuring compliance with accounting principles and regulations. You'll...

Account Manager

3 months ago

Park Ridge, United States PCMI LLC Full time
Job DescriptionJob Description

Who We Are

PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.

What You’ll Do

The Client Delivery Lead will be responsible for working with PCMI clients as their single point of contact for project and service delivery related items. This includes working with internal teams and advocating for your client, while maintaining effective communication throughout.

In this role, you will:

  • Manage service delivery for a collection of accounts.
  • Establish and build strong client relationships with your counterpart at the client’s organization to establish clear lines of communication and build trust.
  • Develop a deep understanding of your clients use cases and configuration. Ensure a smooth transition of your client from the implementation team to you.
  • Serve as a single point of contact for client delivery related items, managing all communications within PCMI and with the client for the same.
  • Prepare for and present delivery updates at client meetings and open item reviews at internal meetings. Clearly and tactfully articulate problems, resolutions, and provide recommendations in an understandable manner to both technical and non-technical audiences via audio and video calls and in person.
  • Manage client expectations for project and service delivery and deliver on them.
  • Respond to high level technical questions, support escalations, and requests for new features or projects.
  • Review release notes with client and provide an impact analysis for including any potential impacts to client workflows, integrations, or reports.
  • Coordinate and provide support for User Acceptance Testing. Review defects and develop resolution plan.
  • Coordinate the scheduling of production releases to client’s environment. Obtain client sign-off for production release.
  • Manage monthly billing process including comparing actual hours spent compared to estimated hours and SOW.
  • Surface client business needs or product suggestions and successfully communicate them to the product team.
  • Describe and suggest new features or functionality that would provide value to your clients. Close expansion opportunities independently or in collaboration with Sales.
  • Collaborate with the Customer Success Manager for your accounts to contribute accurate and timely information to account plans.
  • Review client requirements for enhancement requests in coordination with the product team and provide estimates.
  • Create SOW and obtain sign-off from client and PCMI. Communicate relevant information to Sales and Finance for proper billing and forecasting.
  • Create a requirements document for low complexity requests to be used by PCMI Developers.

What You’ll Need to Join Our Team

Experience

  • Bachelor’s degree in business or related field required.
  • 3+ years of experience in an Account Manager, Project Delivery, or Customer Success type role in a Software as a Service (SaaS) related industry.
  • Ability to communicate with C-Level executives in a professional manner.
  • Experience supporting external clients and cross-collaboration teamwork.
  • F&I Admin, Service Contracts or Extended Warranty experience or InsureTec generally a plus.
  • Strong aptitude for technical software products.
  • Knowledge of best practices in customer service and project delivery.
  • Experience with Jira is a plus.

Skills

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Why Work For Us

  • Competitive Compensation
  • Health, Dental & Vision Insurance
  • Short & Long Term Disability Insurance
  • Flexible Spending Account (FSA)
  • Voluntary Life Insurance
  • 401k with Company Match
  • Paid Time Off
  • 10 Paid Holidays
  • Paid Parental Leave
  • Commuter Benefits
  • Annual Bonus Program
  • Professional Development Opportunities & Certification Bonuses
  • Employee Events