Managed IT Support Technician
2 weeks ago
Managed IT Support Technician
HIGHLIGHTS
Location: Tucson / Hybrid
Position Type: Direct Hire
Hourly / Salary: Based on Experience $23/hour
Residency Status: US Citizen
Our client is looking for a Managed IT Support Technician to join their team
Job description
We are seeking an outgoing, confident Managed Services Technician to help desk support for our managed services clientele. Support includes remote software support, hardware, peripherals and other devices related to client’s network infrastructure. Tasks are multiple and varied and will be on-site as well as remote support.
Essential duties and responsibilities:
-Troubleshoot computer, server and network issues both remotely and on-site.
-Install and support varied client software.
-Help other Technicians with client related issues when needed.
-Manage client network, updates and software through our managed services software as well as on-site as needed.
- PC, Server and Network hardware deployments
Knowledge, Skill and Abilities:
-Microsoft operating systems and server OS's
- Azure working knowledge
-Routers and Firewall configurations
-computer hardware and installation
-client software such as Microsoft Office and QuickBooks
-Network troubleshooting techniques and protocols
- router configurations such as VPN's
- server configurations and virtual servers
Abilities:
-communicate effectively to clientele and other employees
-travel throughout city and nearby towns
-work in stressful situations
-work patiently with clientele and other technicians
Qualifications:
-High school diploma or GED
-Minimum of 3 years’ experience in technical support environment, preferably with managed services company
-Certifications a plus
-knowledge of PCI and HIPAA regulations a plus
-Reliable personal transportation to and from work
Physical Demands:
This position requires a medium level of exertion, lifting moving 20 to 50 lbs
"We are GTN – The Go To Network"
GTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.
What We Do
We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.
What Proof We Have
We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.
Why People Want It
Our values encompass Innovation, Integrity, Strategy, and Speed. Every member of our team is certified and specialized. We are committed to leveraging high-tech to deliver high-touch service.Company DescriptionWho We Are\r
GTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.\r
\r
What We Do\r
We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.\r
\r
What Proof We Have\r
We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.\r
\r
Why People Want It\r
Our values encompass Innovation, Integrity, Strategy, and Speed. Every member of our team is certified and specialized. We are committed to leveraging high-tech to deliver high-touch service.
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