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Client Service Representative

1 month ago

Bloomfield Hills, United States IPB Holding LLC Full time
Job DescriptionJob Description

Are you looking to make a difference in people’s lives while making an excellent living? Have you ever considered a career as a Laboratory Rep, covering local physicians? If you have then then this is a great opportunity for you to work as a Laboratory Rep.

Physicians Toxicology is a Laboratory leader in medication monitoring and drug testing. What unites us here at Physicians Toxicology is that our values and our common purpose is just one purpose - to help our clients succeed. Physicians Toxicology sets high standards, develops our team and delivers a quality service that will surpass our clients’ expectations.

Laboratory Client Rep Job Responsibilities:

  • Service to current clients within a defined geography.
  • Initiate specific course of action to increase volume and market share for specific products.
  • Drive product and service sales through the implementation and delivery of approved promotional items and approved field programs.
  • Utilizes effective client service techniques and market strategies to expand product demand.
  • Provide technical product and procedure expertise to clients.
  • Build strong professional relationships, establish credibility and rapport with clients.
  • Implement and execute key Pharmaceutical Sales Marketing strategies.
  • Establish and maintain excellent communications and relationships with co-workers and assigned physicians and healthcare providers.
  • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
  • Knowledge of Microsoft Office products including Outlook, Word, PowerPoint, and Excel
  • Excellent interpersonal, written, and verbal communication skills needed for pharmaceutical sales.
  • Excellent analytical skills and proven strategic thinker.
  • Advanced Skill in organization and follow-up
  • Aptitude for learning technical and scientific product relation information.
  • Highly motivated for success with a “can do” attitude.
  • Completion of compliance training (we provide)
  • Ability to manage multiple tasks at once, to maintain a high level of client care.
  • Ability to demonstrate good judgment, discretion, and compliance to industry ethical guidelines.


Travel 90% of the time

Must have reliable transportation.

Generous Car Allowance

Medical, Dental, Vision, and Life Insurance options, 401(k)

Company issued phone and computer/tablet.

Monday – Friday hours vary.

Minimum Experience Entry-level