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Customer Service Representative
4 weeks ago
Full Time Position: 40 hours (M-F)
Compensation: $20-$30 per hour (DOE)
Benefits: Medical, Vision, Dental, PTO
Location: Pomona, CA
Primary Job Duties:
· Quote Commercial Insurance Risk
· Provide superior customer service and clear communication
· Handle high call volumes
· Process service requests (i.e. Certificates, Endorsements, etc.) for clients
· Input client data into Data Management System
· Assist in claim management, cancellations and renewals
· Maintain excellent and professional relationship with Insurance companies and underwriters
· Manage sensitive client data
· Other duties as assigned
Minimum Requirements:
· 1 Years of Insurance, Customer Service or Sales experience
· 1 Years of Ezlynx experience preferred
· Work well with other employees and agents and is a team player.
· Ability to work independently
· Computer proficiency mandatory
· Excellent verbal and written communication skills
· Typing speed of 35-40 wpm
· High Volume Data entry skills
· Must have high attention to details
· Excellent problem-solving skills
Education: Minimum High School diploma or GED
Work Experience: 1 years of Insurance experience preferred
P&C Licensed Preferred
Work Schedules: M-F, 8am to 5pm
Think Insurance is an equal opportunity employer.
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