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Customer Service Representative

3 months ago

Pomona, United States Uline Full time

Customer Service Representative

Pay from $22 to $26 per hour

Plus $2 Shift Differential

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Customer Service is the heartbeat of Uline As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together This position is on-site, and we are looking for people who share our passion.

Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Ulines website and online ordering.

  • Become a product and solutions expert Well equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelors degree preferred.

  • Prior customer service experience is a plus, but well train you to provide legendary service for our customers

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 6% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern, air-conditioned facilities.

  • First-class fitness center and nearby walking path.

About Uline

Uline is North Americas leading distributor of shipping, industrial and packaging materials. Were a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, its time you joined Uline.

Uline is proud to operate as a drug-free workplace.

EEO/AA Employer/Vet/Disabled

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