Patient Services Representative

2 weeks ago


West Jordan, United States Comprehensive Orthopedics and Sports Medicine Full time $19 - $22
Job DescriptionJob Description

Join our team at The Disc Replacement Center (West Jordan). We are looking for a Patient Service Representative to play a key role within our rapidly growing healthcare team. Our group has three collective groups of providers across many different orthopedic and sports medicine specialties.

Full time position: Monday-Thursday 7:45 am-5:00 pm; Friday 7:45 am-1:00 pm


Responsibilities:

  • Greeting Patients: Welcome patients upon arrival, ensuring a positive first impression, and to ensure future positive encounters.
  • Appointment Scheduling: Manage patient appointment scheduling, and rescheduling efficiently, utilizing our electronic health record (EPIC) system.
  • Data Entry: Accurately enter, and update patient information into the EHR. Also ensure all documentation is complete and up-to-date.
  • Insurance Verification: Verify insurance, eligibility and benefits, and assist patients with any insurance related questions/issues.
  • Patient Service: Address patient inquiries, and concerns with empathy and professionalism, while providing clear and accurate information.
  • Administrative Tasks: Perform various administrative duties, such as filing, faxing, handling phone calls, and various tasks deemed appropriate by management.

Qualifications:

  • High school diploma or equivalent; additional education, or certification and healthcare administration preferred but not required.
  • Previous experience in a customer service healthcare setting preferred.
  • Strong communication skills, both verbal and written.
  • Excellent organization, skills with the ability to manage multiple tasks simultaneously
  • Must maintain confidentiality, and handle sensitive information with discretion.

 

Company DescriptionOur group is made up of two clinics currently located in West Jordan and Salt Lake City. Each of our providers is specialized in orthopedics and/or sport medicine. We have a direct leadership who oversees the team and day to day operations. We value teamwork, cooperation, collaboration, and want our place of work to be somewhere you feel supported and part of the group. As a group we are looking to expand our healthcare team including the addition of more providers in the near future.Company DescriptionOur group is made up of two clinics currently located in West Jordan and Salt Lake City. Each of our providers is specialized in orthopedics and/or sport medicine. We have a direct leadership who oversees the team and day to day operations. We value teamwork, cooperation, collaboration, and want our place of work to be somewhere you feel supported and part of the group. As a group we are looking to expand our healthcare team including the addition of more providers in the near future.

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