Patient Service Representative

2 weeks ago


West Chester, United States JobRialto Full time

Summary:The Patient Services Representative (PSR) will work collaboratively with other hospital services, medical staff, and administration to ensure that quality patient care is delivered. Actively participates in the quality of care delivered to patients and participates in departmental QC and performance improvement activities.Job Description:Answers telephonesVerifies personal information with patientsVerifies eligibilty and benefits and obtains authorizations/per-certificationsCollects copaysCommunicates with insurance companies to ensure CPT and ICD codes are utilizedScans paperwrok in EHRAssumes role of scheduler (as needed)Education: HS graduate or equivalentExperience: Knowledge of patient registration and insurance verification demonstrated ability to interact effectively and professionally within the work group (personnel, physicians, patients, families and vendors), familiar with medical terminology and demonstrate excellent oral and written communication skills. Highly organized and efficient work habits. Good problem solving and planning skills.



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