Retail Sales

3 months ago

San Jose, United States ClickAway Full time
Job DescriptionJob Description

The Sales & Store Manager is responsible for managing the day-to-day operations of the store, its associates, and involved in all transactions with technicians and customers. Main focus areas will include conversion of leads into transactions and deepening connection and communication with current customers.

In this role, you will be at a centralized store location, at the front of the store, responsible for greeting walk-in customers, answering phones, online requests, emails, cold calling, prospecting and building relationships that will increase customer penetration, revenue growth and customer satisfaction.

You are also responsible for the financial stability, growth, and contribution to the company; fiscally responsible for the profit and loss of the store by setting goals and meeting targets weekly and monthly with your team.

 

Education and/or Experience Requirements & Preferences

  • Bachelor’s degree preferred. A degree/certification or equivalent education in relation to Business Management; or minimum 3 years experience in a goal and target setting position that heavily depends on converting leads into transactions in a sales role environment required.

  • Minimum of 3 years’ experience in a sales supervisory/management role preferably in a commissioned retail or services environment.

  • Strong leadership skills, creative thinker and problem solver

  • Excellent closing and negotiation skills

  • Superb communication and customer service skills required

  • Experience, skills, knowledge, or certification related to Consumer Electronics or Information Technology highly desired

  • Strong organizational and computer skills; and experience with a CRM desired

 

Eligibility Requirements

  • Proof of eligibility to work in the USA

  • Pass reference and background check; professional references required

  • Possess a California Driver’s License; provide a clean DMV record, proof of insurability, as this position does sometimes require driving and using company vehicles.

  • Must live within a reasonable commute distance due to the need to drive between locations and customer home/business.

  • Available to work all operational hours; opening to closing and weekends.

 

Compensation & Benefits:

  • Annual base salary of $64,480

  • Monthly Stipend $40

  • End of Month bonus based on a gross profit derivative; average store seen as low as $1000 and as high as $10,000 per month.

  • Accrual of Paid Time Off

  • California Paid Sick Leave

  • Health plan monthly premium partially covered by Company

  • Dental, Vision Benefits monthly premium fully covered by Company

  • 401K plan available

  • Mental Health benefit

Company DescriptionClickAway has been around since 2002 helping people with their devices from computer repair, their network, mobile devices, printers, and provides many more services for home office and other small/medium businesses.Company DescriptionClickAway has been around since 2002 helping people with their devices from computer repair, their network, mobile devices, printers, and provides many more services for home office and other small/medium businesses.

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