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Desktop Support Technician
4 months ago
Desktop Support Technician
Location: Lafayette, IN 47909
Pay Rate: $20.00/HR W2
Hours: Full time, M-F, 8am-5pm
Duration: Contract-to-Hire
Description:
· Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks
· Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
· Documents, maintains, upgrades, or replaces hardware and software systems.
· Supports and maintains user account information including rights, security, and systems groups.
· Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
· Network connection issues, track network connections back to network switches.
· Escalates problems and issues to a higher level of support if unable to resolve.
· Represents company in a professional and businesslike manner and communicates effectively with customers and associates.
· Interacts with customers, responding to routine technical questions or request for information.
Qualifications:
· Candidates should have 1-3 years’ experience supporting PC Hardware and software.805
· Comfortability providing hands & feet support for Server and Network is a plus.
· Experience supporting mobile data plans, mobile networks, and devices is a plus.
· A+ certification is a plus
Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.