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Accounts Receivable customer service
1 month ago
Major Task Responsibilities and Key Accountabilities:
•Actively monitor aging and metric reports to identify risk
•Analyze and resolve any skipped invoices, quantity shortages and pricing discrepancies with the appropriate internal and external business partners
•Engage with customer to understand accounting, purchasing, and delivery processes and procedures
•Perform as primary owner of root cause resolution for customer exceptions
•Ensure accurate customer information at all times; (i.e. store #, vendor #, statement billing requirements, tax exemptions, etc.) and perform system maintenance when necessary
•Project account performance for period and quarter end reporting purposes
•Take ownership and deliver against both personal and team goals
•Drive self-improvement and continuous learning through coaching and feedback
•Demonstrate initiative for expanding own skill set and knowledge of business
Qualifications/Requirements:
•Associates Degree and/or 1-3 years of experience in Accounting or Finance related field (Required)
•4 Year Degree in Business, Finance, or Accounting (Preferred)
•Strong written and verbal communication skills
•Results oriented with a demonstrated ability to work independently and execute on goals with little supervision
•High level of attention to detail and organizations skills
•Analytical and problem-solving skills
•Creative thinking leveraging technology to drive process improvements
•Proficiency in MS Office applications; (must be intermediate or higher in Excel skills)
•Experience with Accounting Systems and AR modules
Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.Company DescriptionDella Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.