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Leisure Sales Manager

3 months ago

New York, United States EQX Hotel Management LLC Full time
Job DescriptionJob Description

Our Company

Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history.

Our Code

IT’S NOT FITNESS. IT’S LIFE.

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.


Job Overview

Primary objective includes the solicitation, evaluation, negotiation and securing of Luxury Leisure including the oversight of Consortia, Extended Stay and Suite sales. Develops and implements sales activities in accordance with marketing plan.

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives and established goals. The position requires a self-motivating individual who can convey an image of confidence in themselves, value in our company, and leadership to others. This position requires an individual who can align themselves and their day-to-day functions with our brand and crucial collaboration with external Sales Consultant. This individual will report directly to the Director of Transient Sales.

Essential Job Functions

  • Proactively builds and strengthens relationships with existing and new customers, including key luxury travel agencies and partners, to enable future bookings. Activities include sales calls, industry events, FAM trips, trade shows, etc.
  • Develops and implements sales activities within leisure segment to achieve budgeted goals.
  • Assures individual booking goals are achieved on a monthly, quarterly and annual basis.
  • Solicits, evaluates, sells, and confirms business as required to meet assigned market segment’s budgeted sales and profit margin.
  • Negotiates with clients to secure leisure business opportunities including extended stay and suite bookings.
  • Works closely with reservations to ensure clients’ needs are met for successful room night production and guest satisfaction.
  • Follows up on assigned sales leads in a timely manner.
  • Reviews assigned accounts on a monthly and quarterly basis to ensure proper production of room nights are achieved to maintain preferred rates.
  • Develops and executes projects for assigned market segment to increase sales volume and profitability.
  • Contacts customers in-house to promote good will and foster additional business, repeat bookings, or referrals to other EQUINOX HOTELS properties when applicable.
  • Schedule and host travel agent/meeting planner presentations to build existing and potential customers.
  • Actively participates in monthly meetings and networking events
  • Conducts and or attends meetings to maintain favorable working relationships among company employees and promote maximum morale, productivity, and efficiency.
  • Prepares reports, as requested, to develop a more informative database for improved management decision making and critical evaluation of work activities.
  • Represent hotel at trade shows as specified by corporate, and MICE trade show attendance guide.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities
  • Manages and develops relationships with key internal and external stakeholders which includes Suzanne Corbo, Sales Consultant.
  • Participate in business review meetings, special events, sales blitzes, sales meetings and other ad hoc meetings as required.
  • Accurately completes and submits expense report to the DOSM on a timely basis for approval and processing.
  • Assist the coordinators with the maintenance of sales files.
  • Other duties as assigned.

Qualifications/Skills:

  • Knowledge of hotel structure and how all departments work.
  • Excel, PowerPoint, Delphi, Opera, Hotelligence
  • Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet clients’ needs and resolve complaints.
  • Ability to move throughout the hotel to conduct site inspections.
  • Ability to listen, speak and write English to ascertain and respond to client needs.

Desirable:

  • Minimum three years’ experience in the leisure entertainment markets.
  • Four-year college degree is preferred, however any combination of education and training in a luxury hotel environment may be considered.

EQUINOX HOTEL NY Hudson Yards thrives in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.