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Receptionist

2 months ago

Greenwood, United States Indiana Internal Medicine Consultants Full time
Job DescriptionJob DescriptionDescription:

COMPENSATION:

· Hourly Range: $14.50 - $20.00 (based on experience)

· Medical benefits including vision and dental (dependent upon job status)

· 401k profit sharing plan eligible after one year and 1,000 hours

· Paid holiday, vacation and personal leave


ENVIRONMENT: Outpatient, clinical care setting.


GENERAL SUMMARY OF DUTIES: Greets, instructs, directs, checks-in and schedules patients and visitors. Serves as liaison between patients and medical support staff.


DUTIES PERFORMED:

  • Greets patients in a prompt, courteous and helpful manner.
  • Responds to routine requests for information and screens visitors appropriately.
  • Verifies and updates necessary information and records into computer system and/or medical record.
  • Prepares charts in an efficient and organized manner with all pertinent information for patient appointments.
  • Responsible for generating charts and daily physician schedules for following day.
  • Responsible for confirming appointments for the following day and verifying patient insurance.
  • Maintains and updates current information on physicians and nurses’ schedules.
  • Collects and documents co-payments, payments on accounts, etc.
  • Schedules return appointment visits for patients in the office and assists nurses in scheduling same day work-in appointments, including new patient appointments.
  • Oversees waiting area, coordinates patient movement, reports problems or irregularities.
  • Attends meetings as required.
  • Maintains confidentiality.
  • Cleaning and disinfecting waiting room, check-in/check-out as well as own work area.


Requirements:
  • Knowledge of medical business office procedures
  • Excellent verbal and written communication skills
  • Skill in greeting patients and answering telephone in a pleasant and helpful manner
  • Excellent interpersonal and customer service skills
  • Excellent organization skills and attention to detail
  • Ability to function well in a high-paced and at times stressful environment
  • Proficient with Microsoft Office or related software
  • Ability to organize and prioritize work and manage multiple priorities.
  • Ability to work independently with minimal supervision.
  • Ability to establish and maintain effective working relationships with providers, management, staff and contacts outside the organization.
  • Strong analytical and problem-solving skills.

EDUCATION AND EXPERIENCE:

  • High School Diploma or GED required.
  • Associate degree preferred.
  • One-year related work experience, preferably in a medical office setting.