Receptionist Home Care/Home Health

2 months ago

Greenwood, United States Healing Hands Homecare Agency Full time

Healing Hands Homecare Agency -

1. Front Desk Operations: - Greet clients, visitors, and staff with a warm and professional attitude. - Answer and direct phone calls, taking messages as necessary. - Handle incoming and outgoing mail and deliveries.

2. **Client and Visitor Assistance:** - Respond to inquiries from clients, families, and visitors in a timely and courteous

manner. - Provide information about services, schedules, and appointments.

3. **Administrative Support:** - Schedule and confirm appointments for caregivers and clients. - Maintain and update client records and contact information. - Assist with billing and insurance paperwork as needed. - Prepare and distribute daily schedules and reports.

4. **Office Management:** - Maintain a clean and organized reception area. - Order and manage office supplies. - Ensure office equipment is functioning properly and report any issues.

5. **Team Collaboration:** - Work closely with the home care team to coordinate services and support client needs. - Assist in organizing staff meetings and training sessions. - Participate in team meetings and contribute to a positive work environment.

**Qualifications:**

- **Education:** High school diploma or equivalent. - **Experience:** Previous experience as a receptionist or in a customer service role preferred. - **Skills:**

- Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment. - Ability to handle sensitive information with confidentiality and professionalism.

- Friendly, patient, and empathetic with a positive attitude. **Working Conditions:**

- Ability to work flexible hours, including some evenings and weekends if needed. - Comfortable working in a fast-paced environment with frequent interruptions.

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