See more Collapse

Field Service Manager

1 month ago

Bettendorf, United States UniFide CST Full time
Job DescriptionJob DescriptionDescription: Calibrated To Exceed Expectations

Do you see yourself as a strong, team-first leader with a focus on building quality relationships and helping manage overall business success? If you have a passion for developing teams and delivering exceptional customer experiences, we want to hear from you


Who We Are:

UniFide CST is a primary distributor of weighing systems, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions for your business needs.


The Role:

As Field Service Manager, you will be responsible for the management of customer service requests as well as Service Technicians/Administrative staff. You will interact frequently with the sales teams and will aid in providing troubleshooting, repair, and maintenance services.


What A Day In The Life Is Like:

Technician Training:

  • Develop field service technicians to ensure they possess the necessary technical skills and knowledge needed for the field.
  • Stay updated on industry trends and technological advancements to incorporate within the business.

Customer Interaction:

  • Foster positive relationships with customers by ensuring that field service interactions are professional, courteous, and aligned with company values.
  • Collaborate to address and resolve customer concerns promptly.

Coaching and Performance Management:

  • Provide ongoing coaching and support to field service technicians, promoting continuous improvement in their technical skills, customer service, and problem-solving abilities.
  • Conduct regular performance reviews and set clear goals for individual and team development.

Operational Efficiency:

  • Implement strategies to improve the overall efficiency of field service operations, including optimizing schedules, routes, and resource allocation.
  • Work closely with other departments to streamline processes and enhance cross-functional collaboration.

Qualifications and Experience:

  • Associate degree or equivalent from a two-year college or technical school.
  • Proven experience in field service management, with a focus on technician training and customer interaction.
  • Strong leadership and coaching skills with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills.
  • Three to five years prior management experience.
  • Willingness to travel as needed.

Benefits:

  • Company vehicle for business travel (20-30% travel)
  • Health, Dental, Life, and Vision Insurance
  • PTO
  • 401(K) w/ company match
  • Incentive bonus
  • Flexible schedule
  • THE PEOPLE

Hours: 7:30a-4:00p Monday-Friday (flexibility needed - limited overnights)


UniFide CST is an Equal Opportunity EmployerRequirements:


We have other current jobs related to this field that you can find below

  • Field Service Manager

    2 months ago

    Bettendorf, United States UniFide CST Full time

    Job DescriptionJob DescriptionDescription:Calibrated To Exceed ExpectationsDo you see yourself as a strong, team-first leader with a focus on building quality relationships and helping manage overall business success? If you have a passion for developing teams and delivering exceptional customer experiences, we want to hear from you!Who We Are:UniFide CST is...

  • Field Services Branch Manager

    7 days ago

    Bettendorf, United States Clean Harbors Full time

    Clean Harbors in Davenport, IA is seeking a Field Services Branch Manager to manage overall branch operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction, growth and ensuring the success of the Company and its Employees. Having a strong sales aptitude is an asset, this role is responsible to...

  • Field Services Branch Manager

    1 month ago

    Bettendorf, United States Clean Harbors Full time

    Clean Harbors in Davenport, IA is seeking a Field Services Branch Manager to manage overall branch operations, including ensuring safe, cost effective, and efficient day-to-day management, as well as providing direction, growth and ensuring the success of the Company and its Employees. Having a strong sales aptitude is an asset, this role is responsible to...

  • Field Service

    2 months ago

    Bettendorf, United States UniFide CST Full time

    Job DescriptionJob DescriptionDescription: Calibrated To Exceed ExpectationsAre you a dynamic and customer-focused Field Service Technician looking to take your career to new heights? If so, join our Bettendorf team where you'll have the opportunity to showcase your exceptional technical skills, problem-solving abilities, and commitment to customer...

  • Field Service

    4 weeks ago

    Bettendorf, United States UniFide CST Full time

    Job DescriptionJob DescriptionDescription:Calibrated To Exceed ExpectationsAre you a dynamic and customer-focused Field Service Technician looking to take your career to new heights? If so, join our Bettendorf team where you'll have the opportunity to showcase your exceptional technical skills, problem-solving abilities, and commitment to customer...

  • Field Service Technician

    2 months ago

    Bettendorf, United States Housby Mack, Inc. Full time

    Job DescriptionJob DescriptionShop Location: Ankeny, IA (Work remote near the Quad Cities area)FLSA Status: Non - ExemptSchedule: Monday - Friday, 7:00 AM to 4:00 PMPRIMARY PURPOSE: Housby Heavy Equipment is looking for a full-time, experienced Field Service Technician to diagnose and repair heavy-duty construction equipment according to OEM Guidelines. We...

  • HVAC Service Manager

    4 days ago

    Bettendorf, United States The Schebler Company Full time

    Job DescriptionJob DescriptionAT SCHEBLER, YOU'RE MORE THAN AN EMPLOYEE. YOU'RE AN OWNER.We have a long tradition of excellence at Schebler-both in the products we sell and the services we provide.Our Employee-Owners: In January 2022, Schebler transferred ownership to an ESOP (Employee Stock Ownership Plan). Our culture of ownership means every...

  • Field Technician, Rental

    5 days ago

    Bettendorf, United States Patten Cat Full time

    Working Hours/Days 7:00 AM – 5:00 PM Monday- Friday, Saturdays and overtime as needed Basic Duties Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and Aerial work platform equipment. Responsible for picking-up and delivering equipment when necessary. Complete associated...

  • Treasury Management Manager

    4 weeks ago

    Bettendorf, United States Weitz and Luxenberg PC Full time

    Job Type Full-time Description SUMMARY This position is responsible for relationship sales development for business customers with Treasury Management product and service's needs. Provides support and service for the treasury management needs of business banking clients. They will work with all calling officers in both the Commercial and Retail lines of...

  • General Manager

    2 months ago

    Bettendorf, United States Stretch Zone - 1109 Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceHealth, Wellness and Fitness ProfessionalsCompensation / Perks:$40,000 to $75,000 AnnuallyCommission and bonus opportunitiesPaid In-house stretching certification and training providedHigh-energy atmosphereCareer growth...

  • Purchasing Manager

    2 days ago

    Bettendorf, United States The Schebler Company Full time

    Job DescriptionJob DescriptionPurchasing ManagerThe Schebler Company is an employee-owned company committed to delivering excellence in HVAC solutions. As an Employee Stock Ownership Plan (ESOP) company, we take pride in our collective ownership and are dedicated to providing top-tier service to our customers.Under guidance of the Vice President of...

  • Tree Trimmer

    2 months ago

    Bettendorf, United States Zielies Tree Service Full time

    Job DescriptionJob DescriptionZielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree Care Professionals. Whether you're an industry veteran or just looking for new opportunities with a strong work ethic, we want to hear from you.Zielies Tree Service has an outstanding group of employees and although our work...

  • General Service Technician

    1 month ago

    Bettendorf, United States Car-X Tire & Auto Full time

    Job DescriptionJob DescriptionCompany DescriptionMonro, Inc.Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some of the most recognizable names in the industry—Monro Auto Service...

  • Assistant Store Manager 1

    6 days ago

    Bettendorf, United States Goodwill Full time

    ** Assistant Store Manager 1 - Bettendorf - Full Time** **Job Category****:** Retail **Requisition Number****:** ASSIS002220 Showing 1 location **Job Details** **Description** a full time **Assistant Store Manager 1** for our **Bettendorf Store**! An Assistant Store Manager 1 will maintain an example for all store workers by providing excellent customer...

  • Treasury Management Officer

    2 months ago

    Bettendorf, United States CBI Bank & Trust Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThis position is responsible for relationship sales development for business customers with Treasury Management product and service’s needs. Provides support and service for the treasury management needs of business banking clients. They will work with all calling officers in both the Commercial and Retail...

  • Treasury Management Officer

    2 months ago

    Bettendorf, United States CBI Bank & Trust Full time

    Job DescriptionJob DescriptionDescription:SUMMARYThis position is responsible for relationship sales development for business customers with Treasury Management product and service’s needs. Provides support and service for the treasury management needs of business banking clients. They will work with all calling officers in both the Commercial and Retail...

  • Learning Management System Administrator

    1 month ago

    Bettendorf, United States Cynet Systems Full time

    Job Description: Responsibilities: Manage Learning Management System (LMS) including training requests/changes, training assignments, etc. Manage/run reports in LMS system and manage LMS Help Desk issues. Track OJT hours for up to 75+ apprentices and probationary employees. Document and file apprentice and probationary reviews, plantwide mobile...

  • Marketing Manager

    4 weeks ago

    Bettendorf, United States Iron Tee Golf Full time

    Job Description Job Description Description: Overview: Iron Tee, a dynamic high-tech arcade and golf entertainment venue, is seeking a highly motivated and experienced Marketing Manager to join our team. As a Marketing Manager, you will be responsible for developing and executing marketing strategies that drive brand awareness, engagement, and revenue...

  • Marketing Manager

    1 month ago

    Bettendorf, United States Iron Tee Golf Full time

    Job DescriptionJob DescriptionDescription:Overview:Iron Tee, a dynamic high-tech arcade and golf entertainment venue, is seeking a highly motivated and experienced Marketing Manager to join our team. As a Marketing Manager, you will be responsible for developing and executing marketing strategies that drive brand awareness, engagement, and revenue growth....

  • Lawn Care Branch Manager

    6 days ago

    Bettendorf, United States Naturescape Full time

    Job DescriptionJob DescriptionNaturescape is seeking to hire a Branch Manager in Davenport, IA to lead a developing branch to continued growth and success. Are you looking for a long-term career in lawn and landscape care with a stable, family-owned business? Would you like to be a valued and respected member of a close-knit team? If so, look no...